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Booked a hotel on this site after a pop up on our computer. Big Mistake!

It was a hotel we had been considering. When it came time to print our receipt, it was not the dates we had requested, or the number of nights we had requested.. After contacting their help desk and calling their 1 800 number ,and talking with a customer service agent and also someone in Customer Relations, they refused to help rectify the error, would only recite their policies.

We have used other travel sites with no,problem. Will never look at anything on their website again!

Company wrote 0 private or public responses to the review from Feb 20, 2014.
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