Alviso, California

Got hotel in San Antonio using 'name your own price'. Priceline put me up at a place that has construction bad enough where people in the same room cannot hear themselves talk (found out through TripAdvisor). I'm travelling with a baby that needs naps during the day. Called hotel, they said construction between 8am and 5pm, call Priceline to cancel. Called Priceline, wont' refund me full amount, will be charged one nights stay.

- PL does not have the feature that says, are you travelling with baby

- PL put me up in a hotel with construction (hotel's fault i would say)

- I checked the 'For $5 per night you can cancel', but they did not charge me for it (was that a ploy of somekind).

Now i'm out $120 because of these idiots. Calling CrdCrd to dispute.

Company wrote 0 public responses to the review from Oct 02, 2011.
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