July 2010 : I lost $330.00 I had to write all my credit card information in order to get the information about the real cost of the hotel. I felt strange about it, so I pushed on the word "cancel" and it started processing the reservation and charged my credit card.
I called them, sent a registered letter and they played dumb saying " you gave us the credit card info etc..." they are crooks and we should organize a class action suit or go to small claims court on a national TV show like Judge Judy to expose them.
It is not a normal way of doing business. I will try a "charge back" with my credit card company.