Rented a car had to cancel trip and did not refund my money even though if you book directly with the car rental company they will refund the money. Priceline took my money and ran with it.
Terrible unethical company that takes pride in ripping people off and shields their upper management from the upset customers. Do not rent from this company and there are other options to get the same price without having to deal with this company.
Any company that you cannot escalate up past the call center I would say is not an honest company and should be avoided at all cost. NEVER AGAIN!!!
This reviewer shared experience about return, exchange or cancellation policy and wants this business to read this review and look into the issue (if any) as the author lost $400. This person is overall dissatisfied with Priceline. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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