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I bought airline tickets on Priceline.com from Boston to Miami and noticed as soon as I hit send, a typo in my name. I couldn't go back to the previous screen to correct it and started contacting customer service which as you know is practically non existent.

Numerous attempts at having a customer service experience that in any way was satisfactory to the customer has simply not happened. The last call was the last straw.

A fee to reissue a ticket -- no change in reservation, simply adding an "a" in my last name. I'm tweeting my disgust.

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Anonymous
#1032782

How is this a Priceline problem? You obviously could take your time to review your order before you got click happy.

Your mistake, own it. Did Priceline misspell your name?

Anonymous
#439212

You made the mistake. They were nice enough to fix it for you for a fee.

They could have denied you any help in changing the ticket name. This was your fault.

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