Not resolved

I also had a HORRIBLE experience with Priceline. So many stories out there.

I started a twitter to keep track. Basically the touch screen on the device I was using malfunctioned and it ended up submitting the form and buying a ticket. It's actually a known issue with the device when it's plugged in a certain adapter. Called priceline within a minute of it confirming a reservation.

Talked to two "customer service" guys who had no power to change anything and acted like they cared very little if at all.

When I asked to speak to someone who could actually help me they gave me a mailing address as if there's going to be time to write and receive a reply to my letter between now and my reservation in a few days. Terrible.

Monetary Loss: $130.

Company wrote 0 private or public responses to the review from Jun 29, 2012.
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