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Booked a room through Priceline at the Sheraton Hotel & Tower NYC. After checking in to our room - we realized there was no HEAT!

It was 34 degrees outside! Contacted the front desk manager who said there would be no heat for at least 2 more days and would I like a $50.00 credit for the dining room and some extra blankets? They own sister hotels near there, and could have sent us to one of them with heat. They stated they could not do this since we booked with Priceline.

Spent a cold night and finished off an awful experience when the elevator broke down and we had to Walk down 10 floors to check out.

Do not stay at this hotel. It is dangerous.

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