Worst company ever - booked with them and cancelled immediately as my husband booked a car rental already and did not tell me. They said they cannot cancel because "we immediately charge your form of payment to lock in your discounted rate and secure your reservation.
Unfortunately, this also means your reservation cannot be changed, canceled or refunded once it is accepted."
It's obvious from other reviews Priceline has a history of doing this and instead of continuing to screw their customers over and fixing the problem they just keep stealing money.
People are using Priceline in the first place because of budgetary constraints and to do what they do is nothing short of theft.
I will never book through them again and would encourage the same for anyone else. There are better deals, better companies and far better customer service to be had than these sheisters.
Product or Service Mentioned: Priceline Car Rental Booking.
Reason of review: Return, Exchange or Cancellation Policy.
Preferred solution: Full refund.