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Priceline - Price line is not trustworthy

Seconds after I realized I had the wrong dates I contacted Priceline to cancel and they said I was all set they lied to me and I was charged anyway. I would not trust Priceline for anything
1.0
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Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Mccloud, California
#1312589
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I bought a ticket via Priceline. According to the information provided with the ticket, I was allowed to have 1 bag free. Well, it turned out that I can have 1 bag free only on the way to my destination. I had to pay for it on my way back. I did call customer service...
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#1311962
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I had the worst experience with Priceline after booking my international flight. I missed my flight for illness and they refused to refund my ticket because the policy on thr ticket was not refundable. I just call that stealing, I didn't plan to get sick the day of my...
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Anonymous
Anonymous

You tried to cheap out by using a 3rd party service and this is the result. I'm glad to see that you have discovered the error of your ways and do not intend to commit the sam...

1.0
I didn't like
  • Unhelpful customer service
#1310628
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We booked a room in Mi. on july 11, for a 1 night stay on july 17. We left Tennessee july 11 and just got into Kentucky when we had an accident, involving our pull behind camper. We had to wait for assistance and turn back around and return to Tn. The next morning we...
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Anonymous
Anonymous

Most Priceline transactions are non refundable. Clearly explained, so check your documentation.

#1310470
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Priceline - Did not receive booking confirmation

No that's what I want from you guys.
5.0
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Value for money
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#1310150
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Given a rental car that I couldn't return to the airport that my flight left from. After 4 days of waiting, and a 1.5 hour phone call with 7 people, they offered me a 10% coupon to rent a car to go to the other airport. Nobody did anything for 4 days with my claim,...
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2.1
I liked
  • Website access
I didn't like
  • Customer service and resolutions
#1310034
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Priceline - Always send me coupons after I book wtf

Yeah you suck I always get coupon after I book a room what the *** is that who needs a coupon after the fact ? Your fees also suck brings your so called discounted prices up to match almost all others or with in a dollar who wants to save a freaking dollar with all the fees it’s just a pain in *** .
2.1
Details
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1307864
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Priceline - Rent a car

I need to rent a car and I’m having a problem getting to a live representative
#1307526
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Priceline - Aweful customer service!!!

Booked a hotel with Priceline and they booked for incorrect day. Hotel did not have available room and could not relocate. Had to drive 1 1/2 hours out the way and Priceline refused to issue refund.
2.3
Details
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1306365
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I was mislead on the room I booked. It was supposed to be a king with queen and pull out and they had us down for a king for 4 people. (Didn’t even know that was legal) I spoke to 4 different people from Priceline one being a manager I was told by 2 that I would...
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1.0
#1305682
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