filters
state:
Show
city:
Show
product:
Show
I was mislead on the room I booked. It was supposed to be a king with queen and pull out and they had us down for a king for 4 people. (Didn’t even know that was legal) I spoke to 4 different people from Priceline one being a manager I was told by 2 that I would...
Read more
1.0
#1305682
Reply to reviews
Show

Priceline - Car rental refund

My air flight was cancelled due yo weather issues. I paid for my rental car and was charged for the dsy i did not get my car. Priceline would not issue me a credit for the day missed . This is very bad customer service. I will never use priceline ever again. They took my hard eraned money from me. Consumet beware.
1.1
Details
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Staff
Value for money
Website
#1305156
Reply to reviews
I had the worst experience with Priceline after booking my international flight. I missed my flight for illness and they refused to refund my ticket because the policy on the ticket was not refundable. I just call that stealing, I didn't plan to get sick the day of my...
Read more
1.0
I didn't like
  • Customer service is very poor
#1304959
Reply to reviews
I bought 3 air tickets with this company. Two to Brazil (my wife and I # 10238447484) and another to Lima Peru (me only # 1347196529559). The problem is that we just have being told that we cannot leave the USA while our change of status is pending. "If You Leave the...
Read more
#1304909
Reply to reviews
I paid for a last minute same day room. The one that you do not see until you submit payment. I read that I could not cancel. Once payment was submitted the room that I got was in a area that I will not travel alone. After looking at the reviews my fears were confirmed...
Read more
#1302231
Reply to reviews
Yep. Just read the reviews. You know what they say: Fool me once, shame on them. Fool me twice, shame on me. I drove home from the motel I was at, around midnight, after being awakened by a stranger coming across the bed towards me. I screamed, police made a report, my...
Read more
#1302045
Reply to reviews
We booked a room for 2 nights using the Priceline express deal. The booking was awarded to Americas Best Value Inn and Suites. When we checked in, we found the room to be a smoking room saturated with smoke beyond belief. Our family is all non-smokers and we had small...
Read more
#1299753
Reply to reviews
I was literally robbed of $300.00 by Priceline. I had been a customer for nearly 20 years and this is the first time I've been scammed. The Customer Service phone calls are now routed to the Philippines and they have absolutely no intent on making sure they take care...
Read more
Anonymous
Anonymous

Same story here. 230.00 double booked a room by accident. Refused refund. Unbelievable after 15 years and who knows how many thousands of dollars ran through them, first mista...

#1298978
Reply to reviews
Priceline conducts business in a horribly dishonest manner. Priceline advertised $20 rental car per day. I reserved a car for 5 days, and was charged $71.52 for taxes and fees (71%.) Furthermore, they allowed you to indicate special requests. I requested a booster...
Read more
1.0
#1297614
Reply to reviews
So, I have been using Priceline to book a roundtrip flight to and from my home and school once a week for 6 months now. So needless to say I am an avid customer. I booked a flight for $408 today and less than an hour later got an update about pricing for my flight from...
Read more
1.9
I liked
  • Flight deals
I didn't like
  • Trying to be talked out of speaking with manager
  • Being treated as an invalued customer
  • Never being transferred to manager
#1297268
Reply to reviews