Priceline - Refuse to give my hotel refund back!!!
Booked at Sleep Inn.Wrong location in same city.
Cancelled room 5-6hrs ahead of cutoff time. Boik in right Sleep Inn. They refunded my $86.16 for first hotel that I did not stay in. Then they took the money back out of my account the same day they refunded it and will not give my money back.
Every time I call I get a different answer on why I haven't gotten my money.
Consumer Service is terrible.You can't understand the people you are talking to and when you ask for a supervidor you areput on hold forever then told the same lie.
More Review Details
What I liked
What I disliked
- Nothing about them
- Customer service
- Not receiving refund
- Given the run around
- Reason of review:
- Poor customer service
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Hotel Refund
- Review category
- Hotels and Resorts
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