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Use at your own risk | Priceline

1.0
Details
They sold us hotel Brittania Inn Ilford, UK(see reviews on Tripadvisor)with bed bug problem and hiding behind no cancellation policy refuse to issue a refund or change hotel for us.
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Review
#1789609 Review #1789609 is a subjective opinion of poster.
Product
Priceline Website
Pros
  • Can get a good deal
Cons
  • Bate and switch hotels
Loss
$399
Preferred solution
Full refund
Tags
  • Hiding Behind Refund Policy
  • No Changes
  • No Cancellation Option

Rebook my trip | Priceline

1.0
Details
But I need to rebook my trip and I got emergency I can't traveling , but my thing priceline it's such company but they charge me to much to change it my reservation
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Review
#1760926 Review #1760926 is a subjective opinion of poster.
Product
Priceline Website
Reason of review
Order processing issue
Loss
$456
Preferred solution
Full refund
Tags
  • Deceptive Reservation Process
2.5
Details
I purchased an Express Hotel Deal for July 4 and the rate was $93. That same Express Hotel Deal for the same date is now $72. I've spoken to customer service and I fell the explanation I'm getting is ludicrous and according to BBB other consumers agree. Best Price...
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Review
#1569376 Review #1569376 is a subjective opinion of poster.
Product
Priceline Website
Cons
  • Would not even give me a credit let alone a refund
  • Customer service
  • Unethical practices
Reason of review
Return, Exchange or Cancellation Policy
Loss
$42
Preferred solution
Price reduction
Tags
  • don t keep promise
  • Best Price Guarantee
1.0
Details
i spoke to olga regarding priceline not stating that the rooms are pre paid unless the room states that there is no cancelation which the website or hotel can charge you the full price the time of booking. This is very unacceptable especially with new customers that...
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Review
#1221759 Review #1221759 is a subjective opinion of poster.
Product
Priceline Website
Cons
  • Failure to disclose and resolve
  • Completely unresponsive
Reason of review
Poor customer service
Preferred solution
Price reduction

Price line mislead me on a room | Priceline in Stroudsburg, Pennsylvania

The site did not specify how many beds.
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Review
#1195979 Review #1195979 is a subjective opinion of poster.
Product
Priceline Website
Reason of review
Bad quality

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