Priceline - Can't book reservation and can't use code

Can not talk to a human
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ID
#1750448 Review #1750448 is a subjective opinion of poster.
Service
Priceline Room Booking
Cons
  • I was on the phone for hours and hours
Reason of review
Poor customer service
Preferred solution
Price reduction

Priceline - I need the name of the hotel

Priceline got my email address wrong. I need the name of the hotel I booked.
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ID
#1736339 Review #1736339 is a subjective opinion of poster.
Location
Gadsden, Alabama
Service
Priceline Room Booking
Reason of review
Order processing issue

Priceline - To receive credit when I stayed at doubletree hotelb

3.1
Details
After 34 phone calls someone finally decided to listen to me. Alexa was nice to me over the phone.
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ID
#1731333 Review #1731333 is a subjective opinion of poster.
Service
Priceline Room Booking
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund

Priceline - I need a refund on my motel room

1.0
Details
We booked a room and they didnt even have any available. Now they wont refund our money
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ID
#1729336 Review #1729336 is a subjective opinion of poster.
Location
Kingwood, Texas
Service
Priceline Room Booking

Priceline - To receive credit when I stayed at doubletree hotelb

I am looking for my refund n do not see it on my billing statement
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ID
#1728248 Review #1728248 is a subjective opinion of poster.
Location
Chicago, Illinois
Service
Priceline Room Booking

Priceline - Refund on cancellation

Customer service contacted hotel and resolved issue and refund was said to have been given
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ID
#1698938 Review #1698938 is a subjective opinion of poster.
Location
Byron, Wyoming
Service
Priceline Room Booking

Priceline - Book hotel

I book 2 times and i dont get conformation
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ID
#1698522 Review #1698522 is a subjective opinion of poster.
Location
London, England
Service
Priceline Room Booking
Reason of review
Order processing issue
1.0
Details
I paid Priceline the daily hotel rate plus $303 for hotel fees and taxes, for a total of $1,164. The hotel (Crowne Plaza in NYC) indicated that Priceline only paid them for the hotel room and part of the taxes ($982.24)... indicating that the Priceline virtual credit...
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1 comment
Anonymous
#1786352

Entry of calls and calls to solve problems with money owed and the operator does not pass me to a real representative. I have days wasting my time without knowing what to do. I will not buy here again

ID
#1658298 Review #1658298 is a subjective opinion of poster.
Service
Priceline Room Booking
Reason of review
Pricing issue
Loss
$120
Preferred solution
refund the duplicate charge for taxes and fees

Priceline hotel descriptions are inaccurate

1.0
Details
I was booking reservation for Las Vegas and wanted a 5 star casino hotel in the South part of the strip. They do list 5 star hotel only in the north and 5 star casino hotel in the north as well. When I went to book it they showed 4 hotels that it may actually be. 3 of the 4 did not have casinos in them thus were not casino hotels. In the amenities section it was listed they had casinos. I am very familiar with Las Vegas and Waldorf Astoria, Vladara, and Delano do not have casinos. This is fraudulent.
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1 comment
Anonymous
#1750167

Priceline should be invested by the FCC and Consumers Protection. They are extremely deceptive and unethical!

ID
#1654082 Review #1654082 is a subjective opinion of poster.
Service
Priceline Room Booking
Reason of review
Not as described/ advertised

Priceline - No room at the inn

1.0
Details
I booked and paid for a room in Denver thru Priceline I got hotel and Priceline confirmation numbers Show up at 1100 pm after driving 17 hours Am told by the check in agent Sorry no reservation in our system Call Priceline Told by recording it’s a 60-90 minute wait I had to wake up at 530 so couldn’t wait that long Went out and slept in car three hours and kept driving Next day Priceline refunded the hotel plus 20 dollars I said that’s it You lost my hotel room and sleeping in my car is only worth 20 dollars Yes is what they said Priceline blames residence inn Residence inn blamed Priceline Will never use either again
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ID
#1642835 Review #1642835 is a subjective opinion of poster.
Service
Priceline Room Booking
Reason of review
Screwed out of hotel room
Loss
$250
Preferred solution
250