To receive credit when I stayed at doubletree hotelb | Priceline

3.1
Details
After 34 phone calls someone finally decided to listen to me. Alexa was nice to me over the phone.
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Review
#1731333 Review #1731333 is a subjective opinion of poster.
Service
Priceline Room Booking
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund

I need a refund on my motel room | Priceline in Kingwood, Texas

1.0
Details
We booked a room and they didnt even have any available. Now they wont refund our money
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Review
#1729336 Review #1729336 is a subjective opinion of poster.
Service
Priceline Room Booking

To receive credit when I stayed at doubletree hotelb | Priceline in Chicago, Illinois

I am looking for my refund n do not see it on my billing statement
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Review
#1728248 Review #1728248 is a subjective opinion of poster.
Service
Priceline Room Booking

Refund on cancellation | Priceline in Byron, Wyoming

Customer service contacted hotel and resolved issue and refund was said to have been given
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Review
#1698938 Review #1698938 is a subjective opinion of poster.
Service
Priceline Room Booking

Book hotel | Priceline in London, England

I book 2 times and i dont get conformation
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Review
#1698522 Review #1698522 is a subjective opinion of poster.
Service
Priceline Room Booking
Reason of review
Order processing issue
1.0
Details
I paid Priceline the daily hotel rate plus $303 for hotel fees and taxes, for a total of $1,164. The hotel (Crowne Plaza in NYC) indicated that Priceline only paid them for the hotel room and part of the taxes ($982.24)... indicating that the Priceline virtual credit...
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1 comment
Anonymous
#1786352

Entry of calls and calls to solve problems with money owed and the operator does not pass me to a real representative. I have days wasting my time without knowing what to do. I will not buy here again

Review
#1658298 Review #1658298 is a subjective opinion of poster.
Service
Priceline Room Booking
Reason of review
Pricing issue
Loss
$120
Preferred solution
refund the duplicate charge for taxes and fees

Priceline hotel descriptions are inaccurate

1.0
Details
I was booking reservation for Las Vegas and wanted a 5 star casino hotel in the South part of the strip. They do list 5 star hotel only in the north and 5 star casino hotel in the north as well. When I went to book it they showed 4 hotels that it may actually be. 3 of the 4 did not have casinos in them thus were not casino hotels. In the amenities section it was listed they had casinos. I am very familiar with Las Vegas and Waldorf Astoria, Vladara, and Delano do not have casinos. This is fraudulent.
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1 comment
Anonymous
#1750167

Priceline should be invested by the FCC and Consumers Protection. They are extremely deceptive and unethical!

Review
#1654082 Review #1654082 is a subjective opinion of poster.
Service
Priceline Room Booking
Reason of review
Not as described/ advertised

No room at the inn | Priceline

1.0
Details
I booked and paid for a room in Denver thru Priceline I got hotel and Priceline confirmation numbers Show up at 1100 pm after driving 17 hours Am told by the check in agent Sorry no reservation in our system Call Priceline Told by recording it’s a 60-90 minute wait I had to wake up at 530 so couldn’t wait that long Went out and slept in car three hours and kept driving Next day Priceline refunded the hotel plus 20 dollars I said that’s it You lost my hotel room and sleeping in my car is only worth 20 dollars Yes is what they said Priceline blames residence inn Residence inn blamed Priceline Will never use either again
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Review
#1642835 Review #1642835 is a subjective opinion of poster.
Service
Priceline Room Booking
Reason of review
Screwed out of hotel room
Loss
$250
Preferred solution
250

Had confirmed reservation-Priceline didn't send to hotel, no rooms available

1.0
Details
Booked room for sunday through Tuesday category 4 hurricane is coming soon-confirmed reservation, this company didn't bother to send to the hotel-hence all the rooms are taken and I have no place to stay offered me my money back-wow how generous of them
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Review
#1639698 Review #1639698 is a subjective opinion of poster.
Service
Priceline Room Booking
Reason of review
Order processing issue

Update by user Aug 24, 2019

I am very disgusted with your services. You charged my card when you knew that the hotel I was booking didn’t have that inventory available, yet you published their inventory on your website.

I need my money back today. You have been holding on to my money for the past...

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1 comment
Anonymous
#1750139

Priceline should be invested by the FCC and Consumers Protection. They are extremely deceptive and unethical!

Review
#1633874 Review #1633874 is a subjective opinion of poster.
Service
Priceline Room Booking
Pros
  • Advertises unavailable inventory
  • Fraud
Cons
  • Holds on to your money forever
  • Unfriendly customer services
  • Fraudster
Reason of review
Problem with delivery
Loss
$203
Preferred solution
Full refund