Priceline - Speak to a human being

Need to speak to someone about a price
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ID
#1819006 Review #1819006 is a subjective opinion of poster.
Service
Priceline Room Booking
Pros
  • Rooms were available
Cons
  • Hidden charges
Loss
$42
Preferred solution
Price reduction

Did not get my refund back from priceline

2.3
Details
Booked a hotel and the hotel was disgusting and dirty and we called and asked Priceline for a refund and they said I would be issued a full refund within the next couple days. It has now been 4 days and I have no refund in my account yet.
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ID
#1805058 Review #1805058 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
Service
Priceline Room Booking
Preferred solution
Full refund

Priceline - Refund

The fact that I cannot speak to a representative about my refund , I was told my refund would be reflected back to my card in 24hrs of my cancellation it has now been 6 days !
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ID
#1795011 Review #1795011 is a subjective opinion of poster.
Service
Priceline Room Booking
Pros
  • Rooms were available
Cons
  • Do not want to help you solve your problem
Loss
$291
Preferred solution
Full refund

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Verified Reviewer

Priceline - Speak to a human being

1.8
Details

Update by user Feb 16

No

Original review posted by user Feb 15

I couldnt keep a hotel reservation I had booked through Priceline. I have been a long time customer of theirs and I asked for a refund. They didnt even try to contact the hotel to see about a refund they just said they cant do it. HORRIBLE customer service. If I need to book hotels etc in the future I will look to other companies. I wouldnt recommend Priceline to anyone
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ID
#1794478 Review #1794478 is a subjective opinion of poster.
Service
Priceline Room Booking
Pros
  • Good prices
Cons
  • Horrible customer service
Loss
$80
Preferred solution
A credit in the amount of the money I lost by not being able to use the room for which I was charged for a future booking.

Priceline - I need my money back

Priceline need to give me my refunded money Never had stayed in the hotel they said they were ova booked
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ID
#1783242 Review #1783242 is a subjective opinion of poster.
Service
Priceline Room Booking
Pros
  • Price
Cons
  • Being scammed
Reason of review
Poor customer service
Loss
$135
Preferred solution
Full refund

Priceline - Book hotel

Can't get a real person to book my hotel.
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ID
#1782098 Review #1782098 is a subjective opinion of poster.
Service
Priceline Room Booking

Priceline - Package

No record of hotel booking
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ID
#1772023 Review #1772023 is a subjective opinion of poster.
Location
Atlanta, Georgia
Service
Priceline Room Booking

Priceline - Don’t use this company if you’re Canadian!!

1.0
Details
Booked a hotel in Montreal with Priceline. They tell you the prices are in USD after you make the reservation. I find this dishonest and unethical. Canadian booking a hotel in Canada being charged in USD doesn't make sense. Tried to call in to cancel, and they told me the cancellation fee is basically the price of the hotel room. I will never be using Priceline again.
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ID
#1765790 Review #1765790 is a subjective opinion of poster.
Service
Priceline Room Booking
Reason of review
Not as described/ advertised
Loss
$130
Preferred solution
Full refund

Priceline - No customer service agent attended to my concern

1.0
Details
I want to cancel an existing booking
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ID
#1762968 Review #1762968 is a subjective opinion of poster.
Service
Priceline Room Booking
Reason of review
Poor customer service
Loss
$2504
Preferred solution
Full refund

Priceline - DO NOT RECOMMEND

1.0
Details
I booked a " deal" for 20% off price for a superior room I got a standard room for 10% off When I tried to call i got the run around from people in some other country that only wanted to repeat what I was saying and refused to connect me with a manager that speaks english.
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ID
#1752896 Review #1752896 is a subjective opinion of poster.
Location
Wilmington, Vermont
Service
Priceline Room Booking
Reason of review
Poor customer service
Loss
$224
Preferred solution
Full refund