Product: Priceline Room Booking Clear all filters (98 of 98 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Show

Priceline - Horrible

Got to hotel and couldnt check in for 2 hours a 5 different phone calls but priceline already took money
Product
Priceline Room Booking
#1213701
Reply to reviews
Show

Priceline and third-party partners

Priceline and third-party partners Recently I purchased a hotel room on Priceline only to find out that it was not booked by Priceline but a third-party vendor who charged almost 40% more for the room… The hotel was charging $90 whereas the amount I got billed through Priceline was Over $130. Doesn’t this defeat the purpose of using Priceline?
1.0
Details
Price Affordability
Staff
Value for money
Product
Priceline Room Booking
#1213257
Reply to reviews
The LOW PRICE GUARANTEE that you see advertised all over tv and your website is a extremely misleading statement. Having booked a hotel room on your site, I later looked on YOUR site and found the same room for a much lower price. This however was not part of your LOW...
Read more
Anonymous
Anonymous

Have heard from or received any communication from priceline.

3.0
Product
Priceline Room Booking
I liked
  • Your people were friendly and patient
I didn't like
  • Your low price guaranttee is misleading
#1210159
Reply to reviews
I used priceline to book a hitel room on Friday and Saturday..I waited until the last minute hoping that the power would come back because this was not in my budget. At 4pm on Sunday there was still no power so I booked again with priceline..this time i got a hotel...
Read more
Product
Priceline Room Booking
#1202782
Reply to reviews
First of all, I booked under Priceline but booking.com is the company who was actually in contact with me. Which seems highly unprofessional. If I booked under a certain company, they should be the ones contacting me. I do not care if they are affiliated with them....
Read more
Anonymous
Kemmler

I don't know why anyone bothers with those 3rd party agencies ; if you're trying to cheap out, you got what you deserved.

1.0
Product
Priceline Room Booking
#1201046
Reply to reviews
Show

Misleading Priceline “deals”

On vacation. Stayed at cheap hotel for first few night becuz we knew we wouldn’t be in hotel much. Last night we splurged and went online to Priceline and spent over $250 for ONE luxurious room. When we get here it is a SMALL room with full size bed. My boyfriend is a bud tall guy. It will be a very uncomfortable night and Priceline did not make any changes when a contacted them.
1.4
Details
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Product
Priceline Room Booking
#1200950
Reply to reviews
I recently made this reservation for a hotel in Palm Springs in mid-March, 2108. The advertised price was $215. I was subsequently informed that the price would be $315. The breakdown included ca $37 in hotel fees, taxes and as yet unspecified amount of near $40. When...
Read more
1.5
Product
Priceline Room Booking
I didn't like
  • Hidden policies
  • Lack of telephone support
  • Very poor website interaction
#1196264
Reply to reviews
They booked me for the wrong day while I was out of town kept my money I went back online tried to get another hotel through them they charged my card a second time and that hotel didn’t even have rooms I have gotten nowhere with them and there rude *** customer...
Read more
1.0
Product
Priceline Room Booking
#1193721
Reply to reviews
It was a 5 stars hotel in Paris, and the Priceline description said there was an Airport Shuttle. I decided that with the shuttle it would worth it. After payment the hotel name was revealed, and I called them to book the shuttle. The hotel informed me that the...
Read more
2.5
Product
Priceline Room Booking
I didn't like
  • Business ethic
  • Condescending attitude
#1191806
Reply to reviews
I've never used Priceline.com. But during a search for a room for 2 for one night they gave a price that seemed right. I did the reservation. Later I learned I needed a 2nd night. Called and they couldn't put that through. They don't care about cancelling the one night.
Read more
Product
Priceline Room Booking
#1190530
Reply to reviews