Product: Priceline Room Booking Clear all filters (0 of 118 reviews match)
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Priceline Trip Number: 158-600-764-22 I booked the hotel at Priceline and now I have this problem that I have been charged twice. Once YOU and second time this hotel I’ stayed in. And I’ve tried to solve this problem with your Live chat agents but they weren’t...
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Priceline Room Booking
#1401676
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Priceline - I need to cancel my reservation

It was a mistake i made a reservation by mistake please send me my full r ed fund please
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Priceline Room Booking
#1367805
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Rolled into Winston Salem to find that the hotel Priceline booked me at was overbooked. After 50 minutes on hold I finally got through, at 12:15am in the morning. After an hour they booked my across town. I took a taxi to find out Priceline made a verbal reservation,...
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Priceline Room Booking
#1352770
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Made a hotel reservation through Priceline. When I arrived at the hotel, I was told they were overbooked and that the room I reserved and paid for did not exist. I called Priceline and was put on hold for 30 minutes. I ended cancelling my reservation and making my own...
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Priceline Room Booking
#1329900
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Priceline - Dishonest, inconsistent, rude
Every single time I have booked with priceline, if there is a resort fee, it is disclosed in the description prior to payment. This time I booked at the Hilton Singer Island Oceanfront. There was no mention of a resort fee. When my party went to check in they were...
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1.3
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Priceline Room Booking
I didn't like
  • Business ethic
  • Deceptive people by phone
#1328870
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HORRIBLE experience! Would not use Priceline!

Was charged for 3 rooms that I booked online. We arrived at 1130pm at the Hotel and was told they had no rooms available. Priceline still charged me for all 3 rooms. I was told by customer service that the charge on my credut card would be cancelled. Almost a week later and have not been reimbursed.
1.0
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Priceline Room Booking
#1319994
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I accidentally book a hotel on priceline. They quoted the same as the hotel did but when I saw the charges on my CC bill, They had added $ 47.00 to the total. When I tried to talk to them about it, The Non English speaking customer service guy kept telling me that all...
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1.0
Walker, Minnesota
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Priceline Room Booking
I didn't like
  • Staff
  • Staff website
  • Staff or website or price scam
#1319843
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Express deal stated 4-star hotel with one of the following hotels: Hyatt, Marriott, Kimpton, Hilton, or Westin. So, I booked. After I paid the hotel ended up being Casa Faena a small boutique hotel rated at 3 stars with no pool and poor ratings for service. I called...
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1.4
Product
Priceline Room Booking
I liked
  • Easy to book
I didn't like
  • Bait and switch
  • Unhelpful
  • Refunds and returns policy
#1317162
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Priceline - Always send me coupons after I book wtf

Yeah you suck I always get coupon after I book a room what the *** is that who needs a coupon after the fact ? Your fees also suck brings your so called discounted prices up to match almost all others or with in a dollar who wants to save a freaking dollar with all the fees it’s just a pain in *** .
2.1
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Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
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Priceline Room Booking
#1307864
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(Didn’t even know that was legal) I spoke to 4 different people from Priceline one being a manager I was told by 2 that I would receive a refund and 2 that I wasn’t going to receive a refund. Clearly 4 people don’t fit in a king so we had to go to another hotel and...
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1.0
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Priceline Room Booking
#1305682
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