Product: Priceline Room Booking Clear all filters (0 of 106 reviews match)
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I asked for a reservation for 2 beds ( I have 2 kids, so that, it is impossible to sleep 4 people in one bed and be restful) I just spent one hour with Priceline.com trying to correct a reservation where they offered 2 queen beds in a room and they said that I need to...
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Priceline Room Booking
#1086234
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I pointed out the "Contract" also does not disclose that you might "win" a bid for a hotel that actually costs less! They didn't care that I was a past customer. They CANNOT BE TRUSTED! DON"T USE PRICELINE.COM!! Totally deceptive business practices. I had no idea this...
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1.0
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Priceline Room Booking
#1083219
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We asked for a hotel near Great America, CA that could sleep 3 adults and a free continental breakfast. About a week before the trip I realized our itinerary stated the room slept 2 so I called priceline then the hotel to change that and thankfully we got a room with a...
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Priceline Room Booking
#1081475
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One, whose name I did not get, indicated that yes, it is Priceline policy to allow you to stay in an unsafe location and they will not be assisting us. She then transferred us to Neil for him to read from his script and quickly transfer me to Angel R. Angel refused to...
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Anonymous
Anonymous

Did this to us also

1.0
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Priceline Room Booking
#1074762
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Priceline - Did not honor price guarantee.

Would not honor their price guarantee. Was over charged by Priceline and hotel
1.5
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Product
Priceline Room Booking
#1071419
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Priceline trip number 154-492-532-71 Made the above reservation with no indication in the reservation that only a smoking room was available. Hotel said they had no nonsmoking room and we spent as few hours as possible sleeping in a room which just reeked from...
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1.0
Product
Priceline Room Booking
I didn't like
  • Response to my complaint
#1070370
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There was no clearly visible way to state the currency of the total. I proceeded and came to find out on my statement it was 100 dollars more than i was expecting. This hotel was definitly not worth the extra money. I will never book or advise anyone to book with priceline...
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1.1
Product
Priceline Room Booking
#1070042
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No vacay for us-priceline has our money. Their system did not accommodate our request, assigned something we cant even stay at-jacked me around for nearly 24 hours promising to cancel-called with a 10 second response that it was what it was and hung up. We now can not...
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1.0
Product
Priceline Room Booking
I liked
  • Complete dishonest business model
I didn't like
  • Unhelpful customer service
  • Agents unwilling to help
  • Pricing policies
#1068690
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I booked a room in NYC on priceline "name your price" and regret ever using them. The $211 price includes breakfast for two on their standard hotel page but the $200 price I paid on name your price didn't include breakfast. Yet they said I saved 19%. Calls to customer...
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1.0
Product
Priceline Room Booking
I didn't like
  • Not empathetic
  • Bad business practices and poor customer service
#1061165
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On may 24th, I booked an "express deal" for a hotel in London on priceline's web site. After my credit card was charged in full, I have seen the name of the hotel: Strand palace. I have immediately searched on amoma.com the price for exactly the same hotel, room type,...
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andama
andama

Three words for you too: better business bureau. After l filled a complaint at bbb, priceline "reviewed" my case and respected their own terms and conditions: within 3 working...

LadyScot
LadyScot

Three words for you: TERMS AND CONDITIONS, which are there for you to read BEFORE you participate.

Product
Priceline Room Booking
#1052014
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