Priceline MORE Expensive than direct hotel reservation

2.0
Details
I received the best rate guarantee from Priceline which I used countless times before and was told that the price was a thirty percent discount. In reality, it was thirty percent more than actually booking directly through the hotel. Conveniently, my Priceline account was blocked so I could not confirm the best price, even though I used Priceline four times three weeks ago! Please do your research, I just automatically expected Priceline to be cheaper over the years and for whatever reason this time I got burned. There are plenty of other services out there and I will be using them from now on. Priceline customer service were neither helpful or friendly. That is all I need to take my hard earned money elsewhere. I hope this was a helpful review.
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Review
#1460523 Review #1460523 is a subjective opinion of poster.
Service
Priceline Room Booking
Reason of review
Pricing issue
Loss
$100
Preferred solution
Either an upgrade or arefund
Priceline Trip Number: 158-600-764-22 I booked the hotel at Priceline and now I have this problem that I have been charged twice. Once YOU and second time this hotel I’ stayed in. And I’ve tried to solve this problem with your Live chat agents but they weren’t...
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Review
#1401676 Review #1401676 is a subjective opinion of poster.
Service
Priceline Room Booking
Reason of review
Problems with payment
1.0
Details
I didn’t cancel the hotel Priceline did. I tried calling but could not get through to anyone, I tried to do s chat with no luck. I went back on Priceline and my room was available at a higher price. I tried to book it and it wouldn’t let me - I finally gave up and...
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Review
#1381754 Review #1381754 is a subjective opinion of poster.
Service
Priceline Room Booking
Reason of review
Return, Exchange or Cancellation Policy

I need to cancel my reservation | Priceline in Bremerton, Washington

It was a mistake i made a reservation by mistake please send me my full r ed fund please
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#1367805 Review #1367805 is a subjective opinion of poster.
Service
Priceline Room Booking
Reason of review
Return, Exchange or Cancellation Policy
NOW THEY WANT 100 WORDS ABOUT MY COMPLANT,SO I WILL TRY TO GET 100 WORDS ON THIS COMPLAINT ABOUT PRICELINE.THEY HAVE A BAD POLICY YOUSHOULD NEVER USE PRICE LINE . I KNOW I AM REPEATING MY SELF ,BUT THEY WANT 100 WORDS .THAT IS ONE OF THERE WAYS TO DISCOUAGE PEOPLE.I...
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Review
#1356285 Review #1356285 is a subjective opinion of poster.
Service
Priceline Room Booking
Reason of review
Return, Exchange or Cancellation Policy
Loss
$200
Preferred solution
Full refund
Rolled into Winston Salem to find that the hotel Priceline booked me at was overbooked. After 50 minutes on hold I finally got through, at 12:15am in the morning. After an hour they booked my across town. I took a taxi to find out Priceline made a verbal reservation,...
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Review
#1352770 Review #1352770 is a subjective opinion of poster.
Service
Priceline Room Booking
Reason of review
Problem with delivery
Loss
$60
2.9
Details
The room I booked didn't have the amenities I was shown on their website. I called them immediately only to be given the run around for 2 hours. They apparently have teamed up with Booking.com and i was sent back and forth 3 times between their companies trying to get...
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Review
#1351611 Review #1351611 is a subjective opinion of poster.
Service
Priceline Room Booking
Cons
  • False advertising
  • Customer service
Reason of review
Poor customer service
Loss
$125
Preferred solution
Full refund
1.0
Details
Booking Hotels through Priceline along the way. I always check and ask at the front desk when I check in to compare the deal. The last three hotels I stayed in had a 20 to 30 dollar pad from the hotel front desks price. I called and waited 40min and was told they...
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Review
#1350869 Review #1350869 is a subjective opinion of poster.
Service
Priceline Room Booking
Reason of review
Pricing issue
Made a hotel reservation through Priceline. When I arrived at the hotel, I was told they were overbooked and that the room I reserved and paid for did not exist. I called Priceline and was put on hold for 30 minutes. I ended cancelling my reservation and making my own...
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Review
#1329900 Review #1329900 is a subjective opinion of poster.
Service
Priceline Room Booking
Reason of review
Order processing issue

HORRIBLE experience! Would not use Priceline!

1.0
Details
Was charged for 3 rooms that I booked online. We arrived at 1130pm at the Hotel and was told they had no rooms available. Priceline still charged me for all 3 rooms. I was told by customer service that the charge on my credut card would be cancelled. Almost a week later and have not been reimbursed.
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Review
#1319994 Review #1319994 is a subjective opinion of poster.
Service
Priceline Room Booking
Reason of review
Order processing issue