Priceline National Car Rental Car Rental Review from Olive Branch, Mississippi

I purchased a car rental and the insurance through Priceline.I have older vehicles and do not carry full coverage hence the reason that I bought the insurance through Priceline.

We get to the ticket counter of National Car Remtal only to be told they will not honor the rental or the insurance because we do not carry full coverage. Their solution was to offer us a smaller car for the same price!! THAT WAS NO SOLUTION!!I have attached the screenshots of the live chat that I had with a Priceline Representative.

I still have NO REFUND!What do I have to do to resolve this problem??

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More Review Details

Exchange, Refund and Cancellation Policy
Quality of Accommodation
Quality of Food
Billing Practices
Price Affordability
Facilities and Services
Value for money
Customer service
Diversity of Products or Services

Reason of review:
Poor customer service
Product or service
Car Rental Booking
Review category
Hotels and Resorts
review #897006 by

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