Seating sham | Priceline in Norwalk, Connecticut

3.1
Details
I found a great deal, and paid a little more so that I could pick my seat. I even choose it, before checking out, from the map priceline offered. When i checked in 24hrs before my flight, my seat chose was gone and no longer available. When i contacted priceline about this they told me I was wrong and didn't select a seat and the extra I paid was just part of the ticket price
View full review
Review
#1366128 Review #1366128 is a subjective opinion of poster.
Service
Priceline Flight Booking
Reason of review
Order processing issue
1.0
Details
Scammers Used Priceline.ca went to Priceline.com
I booked a flight that said it included all taxes and fees and I was on a Canadian Flight Comparison site called hipmunk. Showed all prices on all sites in Canadian dollars, then I was not only charged US but taxes and fees extra. I lost about $500.00 because of these...
View full review
Review
#1334459 Review #1334459 is a subjective opinion of poster.
Service
Priceline Flight Booking
Pros
  • Website access
  • Website
  • Complete dishonest business model
Cons
  • Web site is horriable
  • Customer service
  • Unethical practices
Reason of review
Pricing issue
Loss
$1000
Preferred solution
Full refund
Tags
  • misleading
  • Never Trust Priceline com
2.4
Details
I called priceline to change my flight and a customer service told me that he cannot help me. He told me call again within 24 hours and I did. The same thing happened again for three times and then I gave it another try. Then they told me that there are only business...
View full review
Review
#1333222 Review #1333222 is a subjective opinion of poster.
Service
Priceline Flight Booking
Reason of review
Return, Exchange or Cancellation Policy
Well firstly i will say how is this company still in bussiness?. We booked a vacation to europe on website said only 5 tickets left so we booked got to the plane it was half empty. Deceitful on website lying then got on plane and found out that the plane we were on was...
View full review
Review
#1325302 Review #1325302 is a subjective opinion of poster.
Service
Priceline Flight Booking
Reason of review
Not as described/ advertised
Purchased round trip tickets in June 2018 for a trip in August 2018 from Priceline. Our group had a layover in Atlanta. When we arrived at the gate to fly to our final destination, we discovered there were NO seats assigned to our group. The airline could only get us...
View full review
1 comment
Anonymous
#1535291

That's 100% your own fault for trying to cheap out with a 3rd party search engine. Deal directly with your providers and you most likely won't have incidents like what you have described.

Review
#1324189 Review #1324189 is a subjective opinion of poster.
Service
Priceline Flight Booking
Cons
  • Every swindling practice they perform
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1505
Preferred solution
Full refund
1.0
Details
My review (see below) may seem like it's about Avianca, but it's only about Priceline. Make sure you understand Avianca's policy. It's very clear on their website about air fare. My message is about Priceline. They mislead their customers and beause of that you could...
View full review
Review
#1322117 Review #1322117 is a subjective opinion of poster.
Service
Priceline Flight Booking
Reason of review
Not as described/ advertised
Thank God for Delta, helping me when I arrived at the counter but never again will we use priceline. Their customer service, policy and lack of courtesy is not worth it especially in such a difficult time like this. We were stressed already and did not need this small...
View full review
Review
#1318312 Review #1318312 is a subjective opinion of poster.
Service
Priceline Flight Booking
Reason of review
Poor customer service
I bought a round trip airline ticket from Priceline earlier today, and I did a little research for the lowest price, but wasn't too worried because they advertised their "Lowest Price Guarantee" which would refund me the difference if I found a cheaper price after my...
View full review
Resolved
Review
#1313057 Review #1313057 is a subjective opinion of poster.
Service
Priceline Flight Booking
Reason of review
Pricing issue
Loss
$60
Preferred solution
Price reduction
I bought a ticket via Priceline. According to the information provided with the ticket, I was allowed to have 1 bag free. Well, it turned out that I can have 1 bag free only on the way to my destination. I had to pay for it on my way back. I did call customer service...
View full review
Review
#1311962 Review #1311962 is a subjective opinion of poster.
Service
Priceline Flight Booking
Reason of review
Order processing issue
1.0
Details
I had the worst experience with Priceline after booking my international flight. I missed my flight for illness and they refused to refund my ticket because the policy on thr ticket was not refundable. I just call that stealing, I didn't plan to get sick the day of my...
View full review
1 comment
Anonymous
#1524499

You tried to cheap out by using a 3rd party service and this is the result. I'm glad to see that you have discovered the error of your ways and do not intend to commit the same misstep twice. It's not a total loss if you learn something important in the process.

Review
#1310628 Review #1310628 is a subjective opinion of poster.
Service
Priceline Flight Booking
Cons
  • Unhelpful customer service
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund
Tags
  • No Refund At Anytime