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In good faith in July 2018, I purchased 2 round trip airline tickets through Priceline for American Airlines. I have been calling Priceline, and booking. Com all day to obtain information regarding these flights. When I call priceline, they say they have found my hotel...
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ID
#1394405 Review #1394405 is a subjective opinion of poster.
Service
Priceline Flight Booking
Reason of review
Order processing issue

Priceline - Didn’t receive my seats

After selecting seats tigether for all four flights my wife and I were surprised to be seoarated on two out of the four flights. I will never book with them again.
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ID
#1394109 Review #1394109 is a subjective opinion of poster.
Location
Sun Prairie, Wisconsin
Service
Priceline Flight Booking
Reason of review
Order processing issue

Priceline - Seating sham

3.1
Details
I found a great deal, and paid a little more so that I could pick my seat. I even choose it, before checking out, from the map priceline offered. When i checked in 24hrs before my flight, my seat chose was gone and no longer available. When i contacted priceline about this they told me I was wrong and didn't select a seat and the extra I paid was just part of the ticket price
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ID
#1366128 Review #1366128 is a subjective opinion of poster.
Location
Norwalk, Connecticut
Service
Priceline Flight Booking
Reason of review
Order processing issue
1.0
Details
Scammers Used Priceline.ca went to Priceline.com
I booked a flight that said it included all taxes and fees and I was on a Canadian Flight Comparison site called hipmunk. Showed all prices on all sites in Canadian dollars, then I was not only charged US but taxes and fees extra. I lost about $500.00 because of these...
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ID
#1334459 Review #1334459 is a subjective opinion of poster.
Location
Winnipeg, Manitoba
Service
Priceline Flight Booking
Pros
  • Website
  • Complete dishonest business model
  • Website access
Cons
  • Deceptive people by phone
  • Web site is horriable
  • Unethical practices
Reason of review
Pricing issue
Loss
$1000
Preferred solution
Full refund
2.4
Details
I called priceline to change my flight and a customer service told me that he cannot help me. He told me call again within 24 hours and I did. The same thing happened again for three times and then I gave it another try. Then they told me that there are only business...
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ID
#1333222 Review #1333222 is a subjective opinion of poster.
Location
Norwalk, Connecticut
Service
Priceline Flight Booking
Reason of review
Return, Exchange or Cancellation Policy
Well firstly i will say how is this company still in bussiness?. We booked a vacation to europe on website said only 5 tickets left so we booked got to the plane it was half empty. Deceitful on website lying then got on plane and found out that the plane we were on was...
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ID
#1325302 Review #1325302 is a subjective opinion of poster.
Service
Priceline Flight Booking
Reason of review
Not as described/ advertised
Purchased round trip tickets in June 2018 for a trip in August 2018 from Priceline. Our group had a layover in Atlanta. When we arrived at the gate to fly to our final destination, we discovered there were NO seats assigned to our group. The airline could only get us...
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1 comment
Anonymous
#1535291

That's 100% your own fault for trying to cheap out with a 3rd party search engine. Deal directly with your providers and you most likely won't have incidents like what you have described.

ID
#1324189 Review #1324189 is a subjective opinion of poster.
Service
Priceline Flight Booking
Cons
  • Every swindling practice they perform
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1505
Preferred solution
Full refund
1.0
Details
My review (see below) may seem like it's about Avianca, but it's only about Priceline. Make sure you understand Avianca's policy. It's very clear on their website about air fare. My message is about Priceline. They mislead their customers and beause of that you could...
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ID
#1322117 Review #1322117 is a subjective opinion of poster.
Location
Norwalk, Connecticut
Service
Priceline Flight Booking
Reason of review
Not as described/ advertised
Thank God for Delta, helping me when I arrived at the counter but never again will we use priceline. Their customer service, policy and lack of courtesy is not worth it especially in such a difficult time like this. We were stressed already and did not need this small...
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ID
#1318312 Review #1318312 is a subjective opinion of poster.
Service
Priceline Flight Booking
Reason of review
Poor customer service
I bought a round trip airline ticket from Priceline earlier today, and I did a little research for the lowest price, but wasn't too worried because they advertised their "Lowest Price Guarantee" which would refund me the difference if I found a cheaper price after my...
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Resolved
ID
#1313057 Review #1313057 is a subjective opinion of poster.
Service
Priceline Flight Booking
Reason of review
Pricing issue
Loss
$60
Preferred solution
Price reduction