Didnt refund three unused tickets | Priceline

1.0
Details
I purchased two one-way tickets to Canada last year but wasn’t able to use it because of a family emergency and then another ticket going back that I was not able to use both for tickets I clean for a refund but they didn’t give it to me even after complaining to the Better Business Bureau
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Review
#1675613 Review #1675613 is a subjective opinion of poster.
Service
Priceline Flight Booking
Pros
  • Price
Cons
  • No refund
  • Unethical practices
Reason of review
Return, Exchange or Cancellation Policy
Loss
$785
Preferred solution
Full refund
Tags
  • Unethical Billing Practice

HORRIBLE | Priceline

1.0
Details
This service is a joke.. Save yourself a lot of money and heart ale and book direct! If you call their Customer Service you are placed on hold for an hour to be transferred somewhere else. Their call center is in South America and I was unable to get anyone that spoke good English! Tried to reuse an unused ticket and was told it was going to cost double of what a ticket was booking with the airline! Lesson Learned! Just trying to save the average guy like me from being rooked!!
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Review
#1669899 Review #1669899 is a subjective opinion of poster.
Service
Priceline Flight Booking
Reason of review
Pricing issue

Never again!! | Priceline in Newburgh, New York

1.0
Details
I booked with Priceline for a flight , which was switched 2 times in me with time changes . JetBlue says they can’t do anything because Priceline owns it , so Priceline which I have called over 15 times and most of the time don’t understand the person on the phone due to heavy accent . They won’t refund or change my airport , ridiculous ! The times do t work for me now ! I want a refund or a new airport . I am not going to let this end . I have learned my lesson this is it with Priceline , worst customer service e ever !!
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Review
#1564396 Review #1564396 is a subjective opinion of poster.
Service
Priceline Flight Booking
Reason of review
Poor customer service
Loss
$295
Preferred solution
Full refund

Ripped me off ! | Priceline

1.0
Details
I booked with Priceline and cancelled the reservation within the 24 hour deadline but they have not refunded me. It has been nearly 2 months now. Although they did refund the A Angry merican Airlines tickets associated with same trip. Come to find out they only cancelled half my trip and not the airline tickets with United Airlines. Have spent about 20 hours on the phone with numerous Agents and they all give different answers. Some even lied and said my refund has been issued and is on it's way to my account
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Review
#1559983 Review #1559983 is a subjective opinion of poster.
Service
Priceline Flight Booking
Pros
  • Flight prices
Cons
  • Them cheating me
Reason of review
Return, Exchange or Cancellation Policy
Loss
$694
Preferred solution
Full refund
Tags
  • Ripoff

Taxes Back | Priceline

4.3
Details
I was a no show on my flight. I'm not asking for a refund on my ticket, all I ask is the airport taxes I paid and are not going anywhere since I did not board the plane. I contacted Priceline over the phone and social media several times with no success. They keep saying they will escalate my issue but so far nothing.
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Review
#1549578 Review #1549578 is a subjective opinion of poster.
Service
Priceline Flight Booking
Pros
  • Website
Reason of review
Return, Exchange or Cancellation Policy
Loss
$16
Preferred solution
Full refund
1.0
Details
Most people in the world are working class people. People who generally earn an average of $25-45k per year. This would mean they would have to work at least three or more days to generate a net income of $250-350 dollars. A typical roundtrip thru Priceline is between...
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Review
#1444892 Review #1444892 is a subjective opinion of poster.
Service
Priceline Flight Booking
Cons
  • Being lied to about online flights were not actually available
  • Fact that i was denied a full refund for no service rendered
  • Add-on to flight reservation cancellation policy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$350
Preferred solution
Full refund
Tags
  • ripoff priceline
  • Express Deal Scam
1.7
Details
So i bought a ticket from Priceline.com. It says at the beginning i get to pick my seat. But i don't get to pick my flight. It's one of those blind deals. As long as i get to pick my seats I'm ok with that for i still get to pick a window of when the flight leaves,...
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Review
#1430080 Review #1430080 is a subjective opinion of poster.
Service
Priceline Flight Booking
Cons
  • Customer care
  • Given the runaround
  • Bait and switch
Reason of review
Order processing issue
1.4
Details
They misspelled my name on the ticket by leaving out a letter, and since this is a flight to Europe, it could give me big problems at check-in. I have been on the phone with them four times already! Nothing yet! This has been going on since my booking in early October...
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Review
#1421626 Review #1421626 is a subjective opinion of poster.
Service
Priceline Flight Booking
Cons
  • Problem of misspelling of my name still not fixed after 3 months
  • Horrifying
  • I was on the phone for hours and hours
Reason of review
Was promised a new ticket with the correct spelling of my name and never got it!
Loss
$500
Preferred solution
Deliver product or service ordered
Tags
  • don t keep promise
In good faith in July 2018, I purchased 2 round trip airline tickets through Priceline for American Airlines. I have been calling Priceline, and booking. Com all day to obtain information regarding these flights. When I call priceline, they say they have found my hotel...
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Review
#1394405 Review #1394405 is a subjective opinion of poster.
Service
Priceline Flight Booking
Reason of review
Order processing issue

Didn’t receive my seats | Priceline in Sun Prairie, Wisconsin

After selecting seats tigether for all four flights my wife and I were surprised to be seoarated on two out of the four flights. I will never book with them again.
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Review
#1394109 Review #1394109 is a subjective opinion of poster.
Service
Priceline Flight Booking
Reason of review
Order processing issue