Priceline - Refund of money

1.0
Details
Our women's conference in Portland OR have been canceled due to the coronavirus, and I am getting the run around for our refund we were to leave on May 24th from Wichita KS I am going to contact the news media and file a lawsuit I can be reached at (316)341-1249

User's recommendation: I will never refer anyone to use this company because you do not honor your word.

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ID
#1858819 Review #1858819 is a subjective opinion of poster.
Service
Priceline Flight Booking
Cons
  • Refund
Loss
$5000
Preferred solution
Full refund

Priceline - To cancel the hotel reservation

I booked a flight and hotel I cant speak to anyone for the pass two weeks so I went online and cancelled my flight...I need to cancel hotel so they dont charge me ..now there telling me my flight was not cancel...I cancelled online I have a email saying cancel I need someone to please call me...Im not going to get charge I been calling and cant get through
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ID
#1831783 Review #1831783 is a subjective opinion of poster.
Service
Priceline Flight Booking
Pros
  • Much availability if choices
Preferred solution
Full refund
Verified Buyer

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Priceline - My card was charged but there's no confirmation

1.0
Details
Priceline - My card was charged but there's no confirmation
I just booked 2 flights with you guys and was only charged 7.11 and Im being told my flight was not charged . Shanie Willoughby Acephia Dobey
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ID
#1819307 Review #1819307 is a subjective opinion of poster.
Service
Priceline Flight Booking
Loss
$14
Preferred solution
Deliver product or service ordered

Priceline - Do not book flight with any company you can’t talk directly to an agent

2.6
Details
My flight was canceled, I tried to call every number on Priceline, but theres no live person to talk to, regarding my cancellation. I will never book through Priceline again. Ill go directly through the airline for now on
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1 comment
Anonymous
#1839324

agreed

ID
#1782391 Review #1782391 is a subjective opinion of poster.
Service
Priceline Flight Booking
Pros
  • Reasonable fares
Cons
  • Unwilling to accommodate unforeseen circumstances
Reason of review
Bad quality
Loss
$48
Preferred solution
Full refund

Priceline - DO NOT USE THIS THIRD PARTY VENDOR....BOOKING.COM IS THE BEST

1.0
Details
I booked a flight only to find out there are no seats available and now I have to wait 3-11 days to get my money back...however, I have family emergency in NY and unable to book another flight since PRICELINE has a pending transaction on my card
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ID
#1778106 Review #1778106 is a subjective opinion of poster.
Service
Priceline Flight Booking
Cons
  • False advertising
  • Foreign call center
  • Do not want to help you solve your problem
Reason of review
Poor customer service
Loss
$206
Preferred solution
Full refund

Priceline - Reservation Issues

Priceline - Reservation Issues
Priceline - Reservation Issues
I've tried to confirm reservation 3 times. It is not giving me confirmation code
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ID
#1773684 Review #1773684 is a subjective opinion of poster.
Location
Kansas City, Missouri
Service
Priceline Flight Booking

Priceline - Questions

No real person to ask unanswered questions!
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ID
#1772965 Review #1772965 is a subjective opinion of poster.
Service
Priceline Flight Booking
Pros
  • Low prices
  • Price
Cons
  • Cannot speak directly with a live agent
Reason of review
Poor customer service

Priceline - Serious Complaint

1.0
Details
Some one answer Need to talk
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ID
#1766265 Review #1766265 is a subjective opinion of poster.
Service
Priceline Flight Booking
Pros
  • Good deals but mesleading
Cons
  • Changing reservations
  • Refund
Reason of review
Poor customer service
Loss
$1098
Preferred solution
Let the company propose a solution

Priceline - Stay away

1.8
Details

Update by user Dec 31, 2019

Needed to change flight by a few days, paid fro trip insurance and have been a customer over 20 years. Price of new ticket is the exact same price feel like I am being ripped off eill never do buisness with them again

Original review posted by user Dec 31, 2019

needed to change reservation by a few days, ticket is the same price and months in advance and paid for the trip insurance, contacted them and the insurance company too bad to sad for me, the reason was the health of my brother in laws brother . Have used priceline for over 20 years feel my loyalty is being ignored no longer will use them
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ID
#1747518 Review #1747518 is a subjective opinion of poster.
Service
Priceline Flight Booking
Pros
  • Flight prices
Cons
  • Fact that i was denied a full refund for no service rendered
Reason of review
Return, Exchange or Cancellation Policy
Loss
$260
Preferred solution
Let the company propose a solution

Priceline Reviews

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Priceline reviews

Priceline - Speak to a human being

1.0
Details
Your automatic system had a very hard time understanding what I was asking.
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ID
#1727942 Review #1727942 is a subjective opinion of poster.
Service
Priceline Flight Booking
Reason of review
Did receive information needed.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Priceline - Great ticket deals

3.7
Details
I like this website not only because of the multiple options that gives you to choose your airplane ticket, but I don't know why I also like its design. It's friendlier and its not so visually overwhelming
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ID
#1718290 Review #1718290 is a subjective opinion of poster.
Service
Priceline Flight Booking
Pros
  • Easy to book
  • Website
Cons
  • High seasons
Reason of review
Options variety

Priceline - New research

Need help please call me
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ID
#1711540 Review #1711540 is a subjective opinion of poster.
Location
Newton, North Carolina
Service
Priceline Flight Booking

Priceline - Very unhappy customer

1.0
Details
I am very frustrated and disappointed in customer service. After completing transaction on line for airline ticket, there was no confirmation of ticket or email for 90 minutes. No where on website does it say there may be a delay in confirmation. Believing there had been an problem with transaction I purchased a second ticket. Priceline will not refund my original ticket. I understand the carrier was responsible for time delay, but Priceline is the conduit for communication. If you know it will take time for carrier to respond, its your responsibility to be aware of time lag. My experience on the phone with customer service was also poor. No one cared and that's the worst part .... Too bad was the message !
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ID
#1692155 Review #1692155 is a subjective opinion of poster.
Service
Priceline Flight Booking
Cons
  • Given the runaround
Reason of review
Poor customer service
Loss
$161
Preferred solution
Full refund

Priceline - Didnt refund three unused tickets

1.0
Details
I purchased two one-way tickets to Canada last year but wasn’t able to use it because of a family emergency and then another ticket going back that I was not able to use both for tickets I clean for a refund but they didn’t give it to me even after complaining to the Better Business Bureau
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ID
#1675613 Review #1675613 is a subjective opinion of poster.
Service
Priceline Flight Booking
Pros
  • Price
Cons
  • Unethical practices
  • No refund
Reason of review
Return, Exchange or Cancellation Policy
Loss
$785
Preferred solution
Full refund

Priceline - HORRIBLE

1.0
Details
This service is a joke.. Save yourself a lot of money and heart ale and book direct! If you call their Customer Service you are placed on hold for an hour to be transferred somewhere else. Their call center is in South America and I was unable to get anyone that spoke good English! Tried to reuse an unused ticket and was told it was going to cost double of what a ticket was booking with the airline! Lesson Learned! Just trying to save the average guy like me from being rooked!!
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ID
#1669899 Review #1669899 is a subjective opinion of poster.
Service
Priceline Flight Booking
Reason of review
Pricing issue