Do not book flight with any company you can’t talk directly to an agent | Priceline

2.6
Details
My flight was canceled, I tried to call every number on Priceline, but theres no live person to talk to, regarding my cancellation. I will never book through Priceline again. Ill go directly through the airline for now on
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Review
#1782391 Review #1782391 is a subjective opinion of poster.
Service
Priceline Flight Booking
Pros
  • Reasonable fares
Cons
  • Unwilling to accommodate unforeseen circumstances
Reason of review
Bad quality
Loss
$48
Preferred solution
Full refund

DO NOT USE THIS THIRD PARTY VENDOR....BOOKING.COM IS THE BEST | Priceline

1.0
Details
I booked a flight only to find out there are no seats available and now I have to wait 3-11 days to get my money back...however, I have family emergency in NY and unable to book another flight since PRICELINE has a pending transaction on my card
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Review
#1778106 Review #1778106 is a subjective opinion of poster.
Service
Priceline Flight Booking
Cons
  • Do not want to help you solve your problem
  • Foreign call center
  • Do not acknowledge site error
Reason of review
Poor customer service
Loss
$206
Preferred solution
Full refund

Reservation Issues | Priceline in Kansas City, Missouri

Reservation Issues - Priceline
Reservation Issues - Priceline
I've tried to confirm reservation 3 times. It is not giving me confirmation code
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Review
#1773684 Review #1773684 is a subjective opinion of poster.
Service
Priceline Flight Booking

Questions | Priceline

No real person to ask unanswered questions!
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Review
#1772965 Review #1772965 is a subjective opinion of poster.
Service
Priceline Flight Booking
Pros
  • Low prices
  • Price
Cons
  • Cannot speak directly with a live agent
Reason of review
Poor customer service

Serious Complaint | Priceline

1.0
Details
Some one answer Need to talk
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Review
#1766265 Review #1766265 is a subjective opinion of poster.
Service
Priceline Flight Booking
Pros
  • Good deals but mesleading
Cons
  • Changing reservations
  • Refund
Reason of review
Poor customer service
Loss
$1098
Preferred solution
Let the company propose a solution
Tags
  • Unethical Billing Practice
  • Priceline Non Customer Service

Stay away | Priceline

1.8
Details

Update by user Dec 31, 2019

Needed to change flight by a few days, paid fro trip insurance and have been a customer over 20 years. Price of new ticket is the exact same price feel like I am being ripped off eill never do buisness with them again

Original review posted by user Dec 31, 2019

needed to change reservation by a few days, ticket is the same price and months in advance and paid for the trip insurance, contacted them and the insurance company too bad to sad for me, the reason was the health of my brother in laws brother . Have used priceline for over 20 years feel my loyalty is being ignored no longer will use them
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Review
#1747518 Review #1747518 is a subjective opinion of poster.
Service
Priceline Flight Booking
Pros
  • Flight prices
Cons
  • Fact that i was denied a full refund for no service rendered
Reason of review
Return, Exchange or Cancellation Policy
Loss
$260
Preferred solution
Let the company propose a solution

Speak to a human being | Priceline

1.0
Details
Your automatic system had a very hard time understanding what I was asking.
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Review
#1727942 Review #1727942 is a subjective opinion of poster.
Service
Priceline Flight Booking
Reason of review
Did receive information needed.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Great ticket deals | Priceline

3.7
Details
I like this website not only because of the multiple options that gives you to choose your airplane ticket, but I don't know why I also like its design. It's friendlier and its not so visually overwhelming
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Review
#1718290 Review #1718290 is a subjective opinion of poster.
Service
Priceline Flight Booking
Pros
  • Easy to book
  • Website
Cons
  • High seasons
Reason of review
Options variety
Tags
  • Good Prices

New research | Priceline in Newton, North Carolina

Need help please call me
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Review
#1711540 Review #1711540 is a subjective opinion of poster.
Service
Priceline Flight Booking

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Very unhappy customer | Priceline

1.0
Details
I am very frustrated and disappointed in customer service. After completing transaction on line for airline ticket, there was no confirmation of ticket or email for 90 minutes. No where on website does it say there may be a delay in confirmation. Believing there had been an problem with transaction I purchased a second ticket. Priceline will not refund my original ticket. I understand the carrier was responsible for time delay, but Priceline is the conduit for communication. If you know it will take time for carrier to respond, its your responsibility to be aware of time lag. My experience on the phone with customer service was also poor. No one cared and that's the worst part .... Too bad was the message !
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Review
#1692155 Review #1692155 is a subjective opinion of poster.
Service
Priceline Flight Booking
Cons
  • Given the runaround
Reason of review
Poor customer service
Loss
$161
Preferred solution
Full refund