1.0
Details
Deceptive is an understatement! Something has changed with Priceline in the past year and you will not get to the bottom of it. I have tried including a letter, no response. The change is top down communication and by design. January of 2018 I have tried for nearly two...
View full review
Review
#1184247 Review #1184247 is a subjective opinion of poster.
Service
Priceline Flight Booking
Cons
  • Deceptive people by phone
Reason of review
Poor customer service
1.0
Details
I have booked 5 flights in the past few months with priceline.com so you think they would be willing to work with me a little. I had a death in the family and had to adjust my flight and rental car by a day. I purchased insurance on the flight and had all the...
View full review
Review
#1176995 Review #1176995 is a subjective opinion of poster.
Service
Priceline Flight Booking
Reason of review
Return, Exchange or Cancellation Policy
Loss
$500
Preferred solution
Full refund
Tags
  • Priceline Dismissed Complaint
  • Scam
2.4
Details
I have been a loyal customer of Priceline and have been using Priceline for past 8 years. My recent round-trip booked on Priceline from JFK to NKG (Priceline trip ID: 13626439340) has become a nightmare due to the system bug on Priceline’s website, communication...
View full review
Review
#1172168 Review #1172168 is a subjective opinion of poster.
Service
Priceline Flight Booking
Reason of review
Bad quality
Loss
$1800
Preferred solution
Full refund

Bought airline tickets a month early and got screwed | Priceline

1.0
Details
Even though I bought the tickests a month early and tried to change the departure time two days after I bought the tickets, they would not allow it. I even offered to pay more but they said they could only do it if I lost out on the entire purchase and do a new purchase. Customers are meaniless to Priceline. Priceline is the worst for customer service.
View full review
Review
#1163361 Review #1163361 is a subjective opinion of poster.
Service
Priceline Flight Booking
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
I have a flight in a few hours! It has to be resolved ASAP! I purchased tickets from Priceline and in the booking confirmation, it states "economy class", so the first bag for drop off is free. Especially, the same thing is mentioned on Austrian Airlines website....
View full review
Review
#1161481 Review #1161481 is a subjective opinion of poster.
Service
Priceline Flight Booking
Cons
  • I did not like it
  • Did not get what i paid for
  • Inresponsibility agent
Reason of review
Not as described/ advertised
Loss
$750
Preferred solution
Full refund

Flight problem | Priceline

I booked a flight that said baggage fees were included then it told me they weren't I want everything paid for upfront and I want to assign my own seats should be easy to fix call me at 716 578 6190 if I don't hear from you soon I will cancel and book with another provider
View full review
Review
#1159591 Review #1159591 is a subjective opinion of poster.
Service
Priceline Flight Booking
Reason of review
Order processing issue

I purchased a ticket through Priceline.com on October 7th to fly to Costa Rica. I have purchased dozens of tickets through Priceline in the past. There were no baggage restrictions listed on Copa Airl

1.0
Details
I purchased a ticket through Priceline.com on October 7th to fly to Costa Rica. I have purchased dozens of tickets through Priceline in the past. There were no baggage restrictions listed on Copa Airlines website when I purchased it. I checked this out specifically because I knew what I was bringing. It would require three bags. I wanted to know how much it would cost me. It was listed that it would cost me $100 per bag for anything more than two bags. When I arrived at SFO to start my journey on December 7th, I was told by the agents at the Copa Airlines ticket counter that they had imposed a 2 bag limit on Copa flights going through Panama, my layover. They said it was an "embargo" Their insulting decision left me stranded at the airport with no options to get to Costa Rica with my belongings. Copa Airlines agents then told me that it will cost me $200 to change my dates to this Wednesday and fly with only two bags...but I can't take a 3 months trip with 2/3rds of what I need for 3 months. Priceline claims that they can't waive the $200 fee, that it's Copa's own policy. Copa Airlines claims that they have no power to do anything because I bought the ticket on Priceline.com. They both want to play good cop/bad cop....but I have a better idea. Not only am I preparing to go down and get arrested at the Copa Airlines ticket counter at SFO....I am never going to buy a ticket on Priceline.com ever again. I have used them for more than 10 years to purchase dozens of airline tickets in the past...but unless I get my full $487.00 back immediately, I am going to start becoming the biggest *** you people have ever witnessed.
View full review
Review
#1145024 Review #1145024 is a subjective opinion of poster.
Service
Priceline Flight Booking
Reason of review
Poor customer service
Loss
$487
Preferred solution
Full refund

*** airline seats with priceline

1.1
Details
I bought tickets through priceline from North Caroline to Alaska a back on delta . When I got my boarding pass I noticed I got only *** seats on every flight . I talked to 4 delta reps they pointed out that if I bought rickets from discount outfits like priceline I will get the seats no one elsw wants . I'm sure priceline has a disclaimer buryed in thier fine print . If they were an honest company they would be up front with the *** seats . I nor will my family and freinds will use priceline again .
View full review
Review
#1117360 Review #1117360 is a subjective opinion of poster.
Service
Priceline Flight Booking
Reason of review
Bad quality

Extra charges | Priceline

Priceline sold me ticket for $385 and basic economy so couse extra charges in both ways of $50 total for my regular carryon size bag.so I was forced to check in that bag by United airline..I was panished with layover of 2,40 hours in Houston of course I except it because of less price of ticket then on top of that I end up with 50 charges..Well this is my first and last time baying ticket over priceline
View full review
Review
#1076766 Review #1076766 is a subjective opinion of poster.
Service
Priceline Flight Booking
Reason of review
Pricing issue

Air Ticket trip id 12168150430 | Priceline

1.5
Details
Please do not book any air ticket to priceline.com their customer service is worst. They will give you any combination of ticket without taking responsibility. Our trip from Mumbai to Dallas and back via trip id 12168150430 while return they gave us the option from Dalls-Canada-Zurich-Mumbai without mentioning clearly that travel thru Canada require transit visa. We had to go through the financial and mental burden and when we contacted them they are not ready to take any responsibility. Please avoid priceline.com for any service as they are not bothered for their customer and once you take the service they don't take any responsibility.
View full review
Review
#1063546 Review #1063546 is a subjective opinion of poster.
Service
Priceline Flight Booking
Reason of review
Poor customer service
Loss
$2300
Preferred solution
Full refund