1.0
Details
I have been looking at Priceline to book tickets for our upcoming trip to Canada for a few days now. The trip is scheduled for June of this year. After a few days of deciding, I logged back in to view the flights I desired. Same flights and same price were listed. I...
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ID
#1211910 Review #1211910 is a subjective opinion of poster.
Service
Priceline Flight Booking
Cons
  • Unfair price gouging
Reason of review
Pricing issue
Preferred solution
Price reduction
I went on Kayak to find flights to Europe and the best prices were from Priceline. So, I click on the link and it sends me there. I put in my info and went to the next screen where I got a message that the price had increased from $681 to $1,176 in the three minutes it...
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1 comment
Anonymous
#1505480

I can confirm that they are still doing this. I actually got a price LOWER than the first price that they quoted in the express deal.

I cleared the cookies from my browser, then opened up an incognito window.

It took a couple times and moving the days around slightly, but the much lower express deal popped up and I jumped on it (just make sure you set the right dates and airports, no 24 hour cancellation). Maui to Boston for $662 round trip.

ID
#1207590 Review #1207590 is a subjective opinion of poster.
Service
Priceline Flight Booking
Reason of review
Pricing issue
1.0
Details
Deceptive is an understatement! Something has changed with Priceline in the past year and you will not get to the bottom of it. I have tried including a letter, no response. The change is top down communication and by design. January of 2018 I have tried for nearly two...
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ID
#1184247 Review #1184247 is a subjective opinion of poster.
Service
Priceline Flight Booking
Cons
  • Deceptive people by phone
Reason of review
Poor customer service
1.0
Details
I have booked 5 flights in the past few months with priceline.com so you think they would be willing to work with me a little. I had a death in the family and had to adjust my flight and rental car by a day. I purchased insurance on the flight and had all the...
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ID
#1176995 Review #1176995 is a subjective opinion of poster.
Service
Priceline Flight Booking
Reason of review
Return, Exchange or Cancellation Policy
Loss
$500
Preferred solution
Full refund
2.4
Details
I have been a loyal customer of Priceline and have been using Priceline for past 8 years. My recent round-trip booked on Priceline from JFK to NKG (Priceline trip ID: 13626439340) has become a nightmare due to the system bug on Priceline’s website, communication...
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ID
#1172168 Review #1172168 is a subjective opinion of poster.
Service
Priceline Flight Booking
Reason of review
Bad quality
Loss
$1800
Preferred solution
Full refund

Priceline - Bought airline tickets a month early and got screwed

1.0
Details
Even though I bought the tickests a month early and tried to change the departure time two days after I bought the tickets, they would not allow it. I even offered to pay more but they said they could only do it if I lost out on the entire purchase and do a new purchase. Customers are meaniless to Priceline. Priceline is the worst for customer service.
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ID
#1163361 Review #1163361 is a subjective opinion of poster.
Service
Priceline Flight Booking
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
I have a flight in a few hours! It has to be resolved ASAP! I purchased tickets from Priceline and in the booking confirmation, it states "economy class", so the first bag for drop off is free. Especially, the same thing is mentioned on Austrian Airlines website....
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ID
#1161481 Review #1161481 is a subjective opinion of poster.
Service
Priceline Flight Booking
Cons
  • I did not like it
  • Did not get what i paid for
  • Customer care
Reason of review
Not as described/ advertised
Loss
$750
Preferred solution
Full refund

Priceline - Flight problem

I booked a flight that said baggage fees were included then it told me they weren't I want everything paid for upfront and I want to assign my own seats should be easy to fix call me at 716 578 6190 if I don't hear from you soon I will cancel and book with another provider
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ID
#1159591 Review #1159591 is a subjective opinion of poster.
Service
Priceline Flight Booking
Reason of review
Order processing issue

I purchased a ticket through Priceline.com on October 7th to fly to Costa Rica. I have purchased dozens of tickets through Priceline in the past. There were no baggage restrictions listed on Copa Airl

1.0
Details
I purchased a ticket through Priceline.com on October 7th to fly to Costa Rica. I have purchased dozens of tickets through Priceline in the past. There were no baggage restrictions listed on Copa Airlines website when I purchased it. I checked this out specifically because I knew what I was bringing. It would require three bags. I wanted to know how much it would cost me. It was listed that it would cost me $100 per bag for anything more than two bags. When I arrived at SFO to start my journey on December 7th, I was told by the agents at the Copa Airlines ticket counter that they had imposed a 2 bag limit on Copa flights going through Panama, my layover. They said it was an "embargo" Their insulting decision left me stranded at the airport with no options to get to Costa Rica with my belongings. Copa Airlines agents then told me that it will cost me $200 to change my dates to this Wednesday and fly with only two bags...but I can't take a 3 months trip with 2/3rds of what I need for 3 months. Priceline claims that they can't waive the $200 fee, that it's Copa's own policy. Copa Airlines claims that they have no power to do anything because I bought the ticket on Priceline.com. They both want to play good cop/bad cop....but I have a better idea. Not only am I preparing to go down and get arrested at the Copa Airlines ticket counter at SFO....I am never going to buy a ticket on Priceline.com ever again. I have used them for more than 10 years to purchase dozens of airline tickets in the past...but unless I get my full $487.00 back immediately, I am going to start becoming the biggest *** you people have ever witnessed.
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ID
#1145024 Review #1145024 is a subjective opinion of poster.
Service
Priceline Flight Booking
Reason of review
Poor customer service
Loss
$487
Preferred solution
Full refund

*** airline seats with priceline

1.1
Details
I bought tickets through priceline from North Caroline to Alaska a back on delta . When I got my boarding pass I noticed I got only *** seats on every flight . I talked to 4 delta reps they pointed out that if I bought rickets from discount outfits like priceline I will get the seats no one elsw wants . I'm sure priceline has a disclaimer buryed in thier fine print . If they were an honest company they would be up front with the *** seats . I nor will my family and freinds will use priceline again .
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ID
#1117360 Review #1117360 is a subjective opinion of poster.
Service
Priceline Flight Booking
Reason of review
Bad quality