Product: Priceline Customer Care Clear all filters (0 of 42 reviews match)
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Priceline money theft

Priceline took my money on a booking for the 14th of may. And did not give me a refund when the room was not available
1.0
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Priceline Customer Care
#1255215
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Priceline - Use Hotels.com Instead

Priceline Has The Worst Customer Service. Tried To Get a Refund Cause I Was Booked In an Area I Didn’t Want & They Apparently Couldn’t Give Me My Money Back. Worst Website Ever. Don’t Do It. Use Hotels.com You Eventually Get a FRee Night.
1.0
Details
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Product
Priceline Customer Care
#1236058
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Priceline very generously gives hotels four stars. Twice, as tonight I am in Nashville at the 4 star Sheraton Music City Hotel and the hotel falls far short. Complaints noted to Sheraton Corporate help note they are not a 4 star hotel despite Priceline ranking them as...
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Priceline Customer Care
#1191618
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First, off let me start by saying I’ve been a loyal customer to Priceline for serveral years. I’ve benefited from the multiple deals they’ve had over the year. I have just recently begun useing the Express Deal on Priceline. I know that you cannot cancel once you...
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2.1
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Priceline Customer Care
#1183219
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I was told I could transfer my cruise to Priceline and get some promotions with them because Carnival Cruise Line will not match a better price or promotions. After talking to several (3) agents, as they don't have phone extensions to get the same person, I was no...
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1.4
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Priceline Customer Care
I liked
  • Complete dishonest business model
#1168530
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I booked two tickets one was directly from delta and one through priceline as they were giving some extra offer. I got the refund for ticket bought directly from delta but priceline people denied and when I checked with delta, they said we have already refunded 328$...
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Priceline Customer Care
#1160458
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Priceline - They suck

There customers service sucks they do faults advertising they don’t stand behind the customer they tell you there not going to charge you than do it any ways 3 moth later
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Priceline Customer Care
#1144380
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A cancellation and credit was put through with the hotel, but in order to get the credit back to my card I need to have the credit processed through Priceline. The first time I called they put me on hold to verify my claim with the hotel. I waited for over a half an...
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2.2
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Priceline Customer Care
#1072808
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Priceline is wonderful UNTIL you actually need help with customer service. They give you advertise these amazing deals that lock you in and show "examples" of what you may receive. However, they give you the bottom hotel on the list. If you contact customer service,...
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Priceline Customer Care
#1069565
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Absolutly terrible customer service! Booked flight plus rental car via Priceline. Flight was delayed. I called the rental car company to inform of my delay. They were unable to help due to reservation had been made by Priceline. I contacted Priceline and was delivered...
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1.0
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Priceline Customer Care
#995313
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