This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Priceline - Stiil intesolved

1.0
Details
Priceline - Stiil intesolved
Priceline - Stiil intesolved
Priceline - Stiil intesolved
I need someone to call me, ive been trying to contact someone for anout a month already. I even ppen a Twitter account and I got a response, no one can help me i have to call the same -800-735-800 but no one ever answers and there is no option online to cancel

User's recommendation: Do not book with priceline they have no customer service.

View full review
ID
#1861716 Review #1861716 is a subjective opinion of poster.
Location
Norwalk, Connecticut
Service
Priceline Cruise Booking
Preferred solution
Full refund

Priceline - Do not book a cruise with them

1.0
Details
They advertised free prepaid gratuity. It was never added and then when a called I was advised I have to call to get it added but I would have needed to call within 3 days of booking to have it added per the supervisor. The promotion is no longer going on so they can’t add it. It wasn’t listed anywhere on my reservation that I would need to call. A complete nightmare to Deal with.
View full review
ID
#1354619 Review #1354619 is a subjective opinion of poster.
Service
Priceline Cruise Booking
Reason of review
Order processing issue
I booked with priceline since they had a "no deposit" offer, and I was changing plans often. The booking stated a non-refundable service fee of $25 would be charged, which was fine as no deposit was required. I (foolishly) booked a 2nd cruise for the correct date,...
View full review
1 comment
Hurbert
#1728268

I too booked multiple cruises not reading the cancellation policy. $100 charged immediately for a cancellation even if cruise is 1 year in future.

Cruise lines state nonrefundable deposit if there is one.

Priceline should do same and not hide this charge. You either pay the $100 or pay for the cruise not taken.

ID
#1262061 Review #1262061 is a subjective opinion of poster.
Service
Priceline Cruise Booking
Reason of review
Return, Exchange or Cancellation Policy

Priceline - False advertising

Priceline is advertising a cruise to Europe and Israel departing on celebrity constellation on Oct.31 for 849.00. When I called to book they said that price was no longer available and should have been removed from the website. I checked again two days later and they still have the ad up. When I spoke to the agent he actually agreed with me that it was false advertising and that it should have been taken down. Of course they tried to sell me a more expensive cabin. I also found this price on two other websites and upon calling had the same results. They also are still advertising the same price .
View full review
1 comment
Cleland
#1677239

PRICELINE sucks - they are cheats and liars. Don't use them to do a package deal or you'll pay twice.

ID
#1073206 Review #1073206 is a subjective opinion of poster.
Service
Priceline Cruise Booking
Reason of review
Pricing issue
2.6
Details
We have had many cruises and trips during the past 60 years all over the world, including hotel and 3 cruise purchases through Priceline. The latest was last September. We purchased another week long cruise for this fall. We are also arranging for another cruise for a...
View full review
ID
#1041423 Review #1041423 is a subjective opinion of poster.
Service
Priceline Cruise Booking
Reason of review
Return, Exchange or Cancellation Policy

Priceline Reviews

  1. 403 reviews
  2. 107 reviews
  3. 37 reviews
  4. 5 reviews
  5. 8 reviews
Priceline reviews