1.0
Details
Reserved a rental car through priceline for one amount but when I picked up the car the total charges where less then what I paid through priceline. When I asked the rental company why there was a difference they advised me that priceline would refund me the...
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Review
#1584686 Review #1584686 is a subjective opinion of poster.
Service
Priceline Car Rental Booking
Cons
  • False advertising
  • Worst experience
  • Refund
Reason of review
Pricing issue
Loss
$43
Preferred solution
Price reduction
Tags
  • bad reviews

Robbery | Priceline

We booked a rental car through Thrifty car rentals through the site they took $96.00 from me hold the car that went towards the insurance for the car for the trip and stated we would pay the rest when we picked the car up at the airport. The remaining balance was supposed to be $350 when we got there and they added all their *** taxes and fees the car cost us nearly $1,200!!!! We were floored but had no choice as we had our 7 foster kids with us and after the 6 hours on the plane we were exhausted and starving and just wanted to get to our hotel. I will NEVER use Priceline or Thrifty AGAIN.
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Review
#1527163 Review #1527163 is a subjective opinion of poster.
Service
Priceline Car Rental Booking
Reason of review
Pricing issue
Loss
$850
Preferred solution
Price reduction
I reserved a car rental for my trip slated for houston texas weeks ago. on arrival at the advantage kiosk to pick up my car rental for my trip 4/26/19 they requested i make a $200 deposit with my credit card which was not on my in ternary. I presented my wells fargo...
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Review
#1522713 Review #1522713 is a subjective opinion of poster.
Service
Priceline Car Rental Booking
Reason of review
Poor customer service
Loss
$10300
Preferred solution
Full refund

Total rip off | Priceline in Austin, Texas

I booked a vacation package to south Carolina and it included my car. When we landed I went to get my car with Avis and had to pay at the counter. I paid already through Priceline. I showed the girl my itenerary and she said that even though it said car rental since there was no price then it was not paid for yet.
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Review
#1509327 Review #1509327 is a subjective opinion of poster.
Service
Priceline Car Rental Booking

Booked a car through priceline and had to pay at the counter

4.8
Details
I planned my vacation through price line and it included my car rental. When I got to the airport to pick up my car I had to pay for it then. If I did my vacation as a package including my car why did I have to pay at the counter for the car
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Review
#1497158 Review #1497158 is a subjective opinion of poster.
Service
Priceline Car Rental Booking
Pros
  • Ease of booking
Cons
  • Misleading examples
Reason of review
Problems with payment
Loss
$246

Misleading advertising | Priceline

2.2
Details
I booked a car rental on PRICELINE.COM for a trip and turned around to cancel the reservation and was told it was nonrefundable. I did not read that on the website while booking and it sure was not clearly stated anywhere . They refused to cancel the reservation before I was supposed to even pick up the vehicle. Customer service is horrible. Buyer beware. Do not ever use this company to book a rental car.
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Review
#1482815 Review #1482815 is a subjective opinion of poster.
Service
Priceline Car Rental Booking
Cons
  • False and misleading advertising
Reason of review
Not as described/ advertised
Loss
$125
Preferred solution
Full refund
1.3
Details
I have been renting cars through priceline for years and never had a problem cancelling till today. I did the exact same practice and rented a car for $460, I went to cancel today as I am no longer needing it and they said I had got a special price that was non...
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1 comment
Anonymous
#1646486

same thing happened here. i notified the attorney generals office. anyone want to start a class action lawsuit?

Review
#1388892 Review #1388892 is a subjective opinion of poster.
Service
Priceline Car Rental Booking
Cons
  • Misleading examples
  • Unable to cancel rental car
Reason of review
Return, Exchange or Cancellation Policy
Loss
$462
Preferred solution
Full refund
Tags
  • Priceline Car Rental Issue
1.0
Details
The worse company I have even seen or heard in my life - do not ever use it. I rented a car from them for my son and daughter in law, plane was defective and delayed several hours, they got to Baltimore about 4h late, at 12:05am. Counter closed at 12 but the guy was...
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Review
#1377159 Review #1377159 is a subjective opinion of poster.
Service
Priceline Car Rental Booking
Pros
  • Complete dishonest business model
Cons
  • Poor customer service
  • Horrifying
Reason of review
Poor customer service
Loss
$125
Preferred solution
Full refund
Tags
  • RUDE MANAGER

Hiding behind RoboOperator! | Priceline in Kalispell, Montana

1.3
Details
Trying to cancel rental that Alamo refuses to honor. Got disconnected (was going to charge $21 to cancel!) and now "Trip#" no longer allows processing to Operator! Did it cancel or not?
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Review
#1373090 Review #1373090 is a subjective opinion of poster.
Service
Priceline Car Rental Booking
Reason of review
Return, Exchange or Cancellation Policy

Alamo won't rent with only a debit card. | Priceline in Kalispell, Montana Province

2.8
Details
Alamo won't rent with only my debit card...
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Review
#1373066 Review #1373066 is a subjective opinion of poster.
Service
Priceline Car Rental Booking
Reason of review
Order processing issue