Product: Priceline Car Rental Booking Clear all filters (0 of 34 reviews match)
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Priceline - Car rental refund

My air flight was cancelled due yo weather issues. I paid for my rental car and was charged for the dsy i did not get my car. Priceline would not issue me a credit for the day missed . This is very bad customer service. I will never use priceline ever again. They took my hard eraned money from me. Consumet beware.
1.1
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Priceline Car Rental Booking
#1305156
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I booked a car through priceline in my name. I was charged immediately, though I didn't realize I would be and it was apparently non-refundable, non-changeable and non-cancellable. I was unable to make the trip. My husband got to the rental counter only to find out...
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1.0
Product
Priceline Car Rental Booking
I didn't like
  • Sat on hold for 20 minutes for a supervisor
  • Difficulty getting to a person to speak with
  • Unwilling to accommodate unforeseen circumstances
#1288735
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Booked with Priceline, flight got cancelled..needless to say couldn't make it to our granddaughters graduation AND even though the airlines(United ) were empathetic to our situation and gave us a full refund... Our request and plea fell on deaf ears at Priceline..no...
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AverageMallard
AverageMallard

Priceline is a rip off and their customer service is nonexistent

Product
Priceline Car Rental Booking
#1283631
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I had shopped serveral other car rental sites and i am used to reserving with the car rental company directly. It wasn't clear on the website that I was being charged immediately for this car reservation. Then only when I saw my email confirmation did I also notice it...
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AverageMallard
AverageMallard

Be aware! If something unforeseen should happen and you can't use the vehicle you've paid for through Priceline YOU ARE SCREWED!

2.3
Product
Priceline Car Rental Booking
I didn't like
  • Not cancelling my reservation
#1282135
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The rental was through Hertz and I called Hertz to confirm the reservation. The reservation said to pick the car up at 12:00 noon and never thought about it until my daughter and I arrived at the Hertz location only to find them closed. I called Hertz and they pretty...
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Priceline Car Rental Booking
#1281620
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I used Priceline to make a hotel reservation a month in advance. immediately then I received an email confirmation from priceline with ads to rent a car which I did. The hotel reservation I made was with a cancellation option but I didn't realize that the car rental...
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1.0
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Priceline Car Rental Booking
#1262802
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" It's obvious from other reviews Priceline has a history of doing this and instead of continuing to screw their customers over and fixing the problem they just keep stealing money. People are using Priceline in the first place because of budgetary constraints and to...
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Priceline Car Rental Booking
#1236995
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Priceline is pocketing your refunds

Worse customer service. We rented a car thru Priceline and we returned the car day early and vendor (hertz) said we will get refund for a day we did not use and now Priceline is refusing the pay us back. They getting refund from hurts and pocketing the money which is owed back to us. We will see you in court.
1.7
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Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
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Product
Priceline Car Rental Booking
#1230759
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Priceline is a total joke. As a disabled Senior Citizen veteran I booked a rental car on Priceline asking specifically for an "on airport" rental car company. They advertise all the big name rental car companies in their Express Deals. When I booked they took my money...
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1.0
Product
Priceline Car Rental Booking
I didn't like
  • Priceline business practices
  • Scam artists
  • Poor phone service
#1214605
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I booked a car through Priceline and once I picked up the car from Hertz they told me that if I return the car after working hours like 5 PM they are going to charge me $44 extra fee which they called "valet fee" even if the drop off time is within my booking period....
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3.2
Product
Priceline Car Rental Booking
#1208276
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