Product: Priceline Car Rental Booking Clear all filters (0 of 47 reviews match)
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I have been renting cars through priceline for years and never had a problem cancelling till today. I did the exact same practice and rented a car for $460, I went to cancel today as I am no longer needing it and they said I had got a special price that was non...
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1.2
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Priceline Car Rental Booking
I didn't like
  • Misleading examples
  • Unable to cancel rental car
#1388892
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The worse company I have even seen or heard in my life - do not ever use it. I rented a car from them for my son and daughter in law, plane was defective and delayed several hours, they got to Baltimore about 4h late, at 12:05am. Counter closed at 12 but the guy was...
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1.0
Product
Priceline Car Rental Booking
I liked
  • Complete dishonest business model
I didn't like
  • Poor customer service
  • Horrifying
#1377159
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Priceline - Hiding behind RoboOperator!

Trying to cancel rental that Alamo refuses to honor. Got disconnected (was going to charge $21 to cancel!) and now "Trip#" no longer allows processing to Operator! Did it cancel or not?
1.5
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Exchange, Refund and Cancellation Policy
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Priceline Car Rental Booking
#1373090
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Priceline - Alamo won't rent with only a debit card.

Alamo won't rent with only my debit card...
2.8
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Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
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Value for money
Kalispell, Montana Province
Product
Priceline Car Rental Booking
#1373066
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Priceline forgot to include extra $20.50 driving permit fee, even it stated on reservation all taxes and fees are included in $35. That is a not true. First car I got besides many visible damages, not just scratches or dents, it was some serious damage on both doors...
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Priceline Car Rental Booking
I didn't like
  • Damaged cars
  • Hidden charges
#1356843
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Priceline - Screwed up reservation

Priceline didn’t include a drop off location for a car rental. They were unable to help me or modify the reservation. National couldn’t modify the reservation due to being booked by a third party.
1.0
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Customer service
Exchange, Refund and Cancellation Policy
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Product
Priceline Car Rental Booking
#1339126
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I added a car onto my flight reservation. The car was NOT a special discounted rate. 5 hours later I discovered I didn't need a rental and could catch a ride with a friend. I tried to cancel, and the rep would not even try to help me. They said rental prices were...
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1.3
Product
Priceline Car Rental Booking
I liked
  • Chat feature
  • Flight prices
I didn't like
  • Denied refund
  • Poor customer service
  • Add-on to flight reservation cancellation policy
#1332451
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Given a rental car that I couldn't return to the airport that my flight left from. After 4 days of waiting, and a 1.5 hour phone call with 7 people, they offered me a 10% coupon to rent a car to go to the other airport. Nobody did anything for 4 days with my claim,...
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2.1
Product
Priceline Car Rental Booking
I liked
  • Website access
I didn't like
  • Customer service and resolutions
#1310034
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Priceline - Car rental refund

My air flight was cancelled due yo weather issues. I paid for my rental car and was charged for the dsy i did not get my car. Priceline would not issue me a credit for the day missed . This is very bad customer service. I will never use priceline ever again. They took my hard eraned money from me. Consumet beware.
1.1
Details
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
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Product
Priceline Car Rental Booking
#1305156
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I was literally robbed of $300.00 by Priceline. I had been a customer for nearly 20 years and this is the first time I've been scammed. The Customer Service phone calls are now routed to the Philippines and they have absolutely no intent on making sure they take care...
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Anonymous
Anonymous

Same story here. 230.00 double booked a room by accident. Refused refund. Unbelievable after 15 years and who knows how many thousands of dollars ran through them, first mista...

Product
Priceline Car Rental Booking
#1298978
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