Product: Priceline Car Rental Booking Clear all filters (24 of 24 reviews match)
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Priceline is a total joke. As a disabled Senior Citizen veteran I booked a rental car on Priceline asking specifically for an "on airport" rental car company. They advertise all the big name rental car companies in their Express Deals. When I booked they took my money...
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1.0
Product
Priceline Car Rental Booking
I didn't like
  • Poor phone service
  • Customer service is very poor
  • Priceline business practices
#1214605
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I booked a car through Priceline and once I picked up the car from Hertz they told me that if I return the car after working hours like 5 PM they are going to charge me $44 extra fee which they called "valet fee" even if the drop off time is within my booking period....
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3.2
Product
Priceline Car Rental Booking
#1208276
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And if by some benevolence they agree to your reason you'll get to deal with an outside travel insurance company too...and hope they agree with your reason. No Freedom of choice for you as the consumer. After 28 years in the military, around the world a dozen times, this will be my one and only BAD experience with Priceline...
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1.4
Product
Priceline Car Rental Booking
I didn't like
  • Priceline would not cancel my rental cost me 350 bucks
#1204232
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Rip off by Priceline

Rented a car online for Palm Springs. Lost license in transit. Was unable to rent car. Had to cancel booking and rebook under my wife’s license. Was charged double the price fir the rebooking of the rental!!! Poor business practice. Total rip off
Product
Priceline Car Rental Booking
#1193728
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Prepaid rental through Priceline. Was offered a Ford Taurus instead of vehicle rented, Ok no issue as I have used Enterprise exclusively for years and occasionaly get upgraded when my vehicle was not available. WAS NOT informed that this was a CHARGED Upgrade. After...
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Product
Priceline Car Rental Booking
I didn't like
  • Bait and switch
#1178569
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Fortunately we found one vehicle which was $350 expensive. I called up twice priceline. They said sorry about five times but wasn't willing to refund me the difference which I paid from my pocket because of their reservation. If they didn't resolve this, I will be...
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1.2
Product
Priceline Car Rental Booking
#1167852
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Priceline - Worst experience left with no car for entire hoIiday

Reservation made. No cars available. No customer service only automated.
2.8
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Exchange, Refund and Cancellation Policy
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Product
Priceline Car Rental Booking
#1161298
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Beware of Priceline.com
My husband and I will NEVER use Priceline.com again. When I originally went online searching for a rental car for our vacation, I priced out many options. On one site, I think it was Expedia, Priceline information stated the lowest fare for what I was looking for; a...
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1.0
Product
Priceline Car Rental Booking
#1161133
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I then called Hurtz, who the cars were actually through, they said that I could cancel it at no charge but they would need a representative from Priceline to call them as well. It took me 5 calls to 3 different supervisors to get them to even call Hurtz. The customer...
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1.0
Product
Priceline Car Rental Booking
I didn't like
  • Web site is horriable
  • Refunds and returns policy
#1144826
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Under 5 minutes to my bank disputing the charge and I received a full permanent refund. I would not do business with them again as my time has a value. They think customer service is just a marketing term. Priceline should be held more responsible for the businesses...
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Product
Priceline Car Rental Booking
#1141355
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