Product: Priceline Car Rental Booking Clear all filters (19 of 19 reviews match)
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Prepaid rental through Priceline. Was offered a Ford Taurus instead of vehicle rented, Ok no issue as I have used Enterprise exclusively for years and occasionaly get upgraded when my vehicle was not available. WAS NOT informed that this was a CHARGED Upgrade. After...
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Priceline Car Rental Booking
I didn't like
  • Bait and switch
#1178569
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Fortunately we found one vehicle which was $350 expensive. I called up twice priceline. They said sorry about five times but wasn't willing to refund me the difference which I paid from my pocket because of their reservation. If they didn't resolve this, I will be...
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1.2
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Priceline Car Rental Booking
#1167852
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Priceline - Worst experience left with no car for entire hoIiday

Reservation made. No cars available. No customer service only automated.
2.8
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Exchange, Refund and Cancellation Policy
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Priceline Car Rental Booking
#1161298
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Beware of Priceline.com
My husband and I will NEVER use Priceline.com again. When I originally went online searching for a rental car for our vacation, I priced out many options. On one site, I think it was Expedia, Priceline information stated the lowest fare for what I was looking for; a...
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1.0
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Priceline Car Rental Booking
#1161133
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I then called Hurtz, who the cars were actually through, they said that I could cancel it at no charge but they would need a representative from Priceline to call them as well. It took me 5 calls to 3 different supervisors to get them to even call Hurtz. The customer...
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1.0
Product
Priceline Car Rental Booking
I didn't like
  • Web site is horriable
  • Refunds and returns policy
#1144826
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Under 5 minutes to my bank disputing the charge and I received a full permanent refund. I would not do business with them again as my time has a value. They think customer service is just a marketing term. Priceline should be held more responsible for the businesses...
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Priceline Car Rental Booking
#1141355
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Priceline - Car rental confirmation

I am still waiting on my car rental email confirming my reservation. Other then that the process was very eady to use.
Product
Priceline Car Rental Booking
#1111997
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Renting a car through priceline and had to change my original rental plan (Aug 31 - Sep 7th). Called priceline to change the plan (Aug 31 - Sep 5)but the representative said I need to call the rental company (dollar rental) directly to change. So, I made a change...
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1.0
Product
Priceline Car Rental Booking
I didn't like
  • Unhelpful customer service
#1096509
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I purchased a rental car for 3 days using Priceline using the car to pick my daughter up from college. I used my debit card in the transaction. When I went to pick up the car at the airport the Avis representative stated they could not use a debit card and would need a...
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1.1
Product
Priceline Car Rental Booking
I didn't like
  • Priceline business practices
  • Trip protection
  • Not empathetic
#1062286
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Priceline's refund policy...what refund policy?
I purchased a rental car through priceline with Budget rental cars. I was forced to return the car early, but I was denied any sort of refund for the time that I did not spend renting the car. I returned it 2 days early. Budget renta car refused to refund me because it...
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1.0
Product
Priceline Car Rental Booking
I didn't like
  • Priceline business practices
  • Refunds and returns policy
#1061101
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