1.0
Details
Priceline conducts business in a horribly dishonest manner. Priceline advertised $20 rental car per day. I reserved a car for 5 days, and was charged $71.52 for taxes and fees (71%.) Furthermore, they allowed you to indicate special requests. I requested a booster...
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Review
#1297614 Review #1297614 is a subjective opinion of poster.
Service
Priceline Car Rental Booking
Reason of review
Pricing issue

Cancel car reservation for October 10, 2018 | Priceline

I got disconnected and could hardly hear what was being said
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Review
#1291512 Review #1291512 is a subjective opinion of poster.
Service
Priceline Car Rental Booking
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
I booked a car through priceline in my name. I was charged immediately, though I didn't realize I would be and it was apparently non-refundable, non-changeable and non-cancellable. I was unable to make the trip. My husband got to the rental counter only to find out...
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Review
#1288735 Review #1288735 is a subjective opinion of poster.
Service
Priceline Car Rental Booking
Cons
  • Difficulty getting to a person to speak with
  • Unwilling to accommodate unforeseen circumstances
  • Sat on hold for 20 minutes for a supervisor
Reason of review
Poor customer service
Loss
$348
Preferred solution
Full refund
Tags
  • Priceline Car Rental Issue

NEVER AGAIN YOU THEIVES | Priceline

1.0
Details
It has been years but the bad taste has not deminished! My wife booked a car and put it under her name. Sadly she left her forms of payment at home. So when i went to pay for it they refused! The “names” were different! Then when we tried to cancel they STOLE 20%. Please please please DO NOT under any circumstance use Priceline!! This company’s bad, unfriendly, customer prejudiced, practices needs to end!
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Review
#1287600 Review #1287600 is a subjective opinion of poster.
Service
Priceline Car Rental Booking
Reason of review
Problems with payment
Booked with Priceline, flight got cancelled..needless to say couldn't make it to our granddaughters graduation AND even though the airlines(United ) were empathetic to our situation and gave us a full refund... Our request and plea fell on deaf ears at Priceline..no...
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1 comment
Jeanne M
#1503213

Priceline is a rip off and their customer service is nonexistent

Review
#1283631 Review #1283631 is a subjective opinion of poster.
Service
Priceline Car Rental Booking
Reason of review
Problems with payment
2.4
Details
I had shopped serveral other car rental sites and i am used to reserving with the car rental company directly. It wasn't clear on the website that I was being charged immediately for this car reservation. Then only when I saw my email confirmation did I also notice it...
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1 comment
Jeanne M
#1503219

Be aware! If something unforeseen should happen and you can't use the vehicle you've paid for through Priceline YOU ARE SCREWED!

Review
#1282135 Review #1282135 is a subjective opinion of poster.
Service
Priceline Car Rental Booking
Cons
  • Not cancelling my reservation
Reason of review
Return, Exchange or Cancellation Policy
Loss
$265
Preferred solution
Full refund
The rental was through Hertz and I called Hertz to confirm the reservation. The reservation said to pick the car up at 12:00 noon and never thought about it until my daughter and I arrived at the Hertz location only to find them closed. I called Hertz and they pretty...
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Review
#1281620 Review #1281620 is a subjective opinion of poster.
Service
Priceline Car Rental Booking
Reason of review
Not as described/ advertised
Loss
$350
Preferred solution
Let the company propose a solution
1.0
Details
BEWARE, A TOTAL RIPOFF. Yesterday on 6-6-2018 I flew into Tampa with a confirmed car reservation thru priceline with Executive Car Rental at the airport. The rental car price was aprx. $88.xx plus taxes and fees of aprx. $103.xx. Upon arriving at the rental counter I...
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Review
#1274494 Review #1274494 is a subjective opinion of poster.
Service
Priceline Car Rental Booking
Cons
  • Did not honor their low price guarantee
  • Failure to disclose and resolve
  • Unhelpful customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$191
Preferred solution
Full refund
Tags
  • Priceline Far From Lowest Price
  • Priceline Car Rental Issue
my wife made reservations for a car rental in feb for a trip in june did it online and the rental was confirmed and we had to pay up front,no problem the night before our flight was cancelled we called hertz to tell them the changes with our flight we had to rush to...
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Review
#1269854 Review #1269854 is a subjective opinion of poster.
Service
Priceline Car Rental Booking
Cons
  • Didnt honor our rental
Reason of review
Problem with delivery
Loss
$194
Preferred solution
Full refund
Tags
  • UNRESOLVED ISSUES
1.0
Details
// I will never ever ever go threw a third party again even when I got to the rental place they said they are going to drop business with Priceline due to the mis information from an exceptional amount of customers . It’s funny how when I asked for my money back they...
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Review
#1266874 Review #1266874 is a subjective opinion of poster.
Service
Priceline Car Rental Booking
Reason of review
Not as described/ advertised