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Let me just tell you that I am livid pissed I did a hotel search with Priceline looking for a hotel in Everett Washington which is where I needed one the search gave me three hotels one and every one of Mukilteo which is close by one in Seattle doesn't tell you what you booked until after you booked it but no cancellation policy of course it shows Seattle far away in okay get here now I'm told this morning there's a $45 parking fee to park in their garage for the night I'm going to have to insist that Priceline refund that to the card that in which is room was paid for under the name Ronald Garcia the room is under Tammy Reynolds it was booked Thursday March 26th 2020 for the date of Friday March 27th 2020 checking out Saturday March 28th 2020 nowhere in the book and does it say there's going to be a $45 fee which would not have mattered because there was no cancellation policy on it I feel this was sneaky and underhanded and even if somewhere in the fine print you covered your *** about this issue I want you to know that if I don't get the $45 refund I will rant so much and post reviews everywhere that's possible about this experience with Priceline I will also contact the Better Business Bureau and the Attorney General believe me when I say you might be a big company that you will fill this hit I have family members that are legal representation I know a lot of people and I know everywhere descendant formation that's negative about this company I also know the domino effect that can have that was sneaky and underhanded I do not appreciate it if I could have afforded to book a room that was going to cost well over a hundred bucks I would have went directly to a hotel in Everett been where I needed to be and paid way less than and if I get a generic auto reply I'm really going to be even more pissed Tammy Reynolds the Hilton Seattle on 6th Street room 1907 I expect a reply ASAP
User's recommendation: Dont use priceline.
Product or Service Mentioned: Priceline Hilton Room Booking.
Monetary Loss: $4500.
Preferred solution: Full refund.
Priceline Cons: Misleading examples, Do not allow for flex car and hotel car rental and refund.