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I booked through express deals for a 3 star , mar riot, double tree or similar. I ended up at Red Lion.

This hotel is ghetto, dirty, and unprofessional staff. Its more like a motel and i give it 2 stars. Im ver frequent with priceline.com. I must use it about 10x a year.

This is the 3 time i wasn't happy with my purchase, but this time was first time i felt unsafe. BTW it was only about $5 cheaper purchasing through express deals.

I called priceline and the phillipinos totally ignored my situation of feeling unsafe. However they did end up calling the hotel if the hotel would give my money back and the customer relation agent told me the front desk agent of hotel hung up them and they had to call again.

Reason of review: Poor customer service.

I didn't like: Horrible customer service.

Company wrote 0 public responses to the review from Feb 12, 2015.
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