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Exchange, Refund and Cancellation Policy

We reserved a room in Findlay, Ohio at the EconoLodge for a four-night stay. We were planning on taking our dog and looked for a place that accepted pets.

Priceline advertised the EconoLodge as "Pet Friendly" but failed to disclose there would be a $10 per night fee for the dog. It was after we were there for two days the front desk called and said we had to pay a pet fee. They would only charge us $5 a night. I argued with them about it not being on the Priceline website.

I also contacted Priceline to try to get some support from them.

They said there was nothing they could do and we had to pay the fee. I will not use Priceline to book anything again!

Reason of review: Problems with payment.

Monetary Loss: $25.

Preferred solution: Full refund.

I didn't like: Hidden fees for pets at hotels.

  • Hidden Fees For Pets
Company wrote 0 private or public responses to the review from Jun 14, 2015.
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