Booked a room thru PriceLine while searching for a Hotel in Cedar Rapids, Iowa, not knowing the area. A family Death forced a change in plans and itinerary; cancel or postpone. Ok, we'll post pone a month. Told by Rep at PriceLine the reservation was not cancellable or changeable. Talked to the hotel (Days Inn) and was told because of the "way" I booked it (i.e., thru PriceLine) it was nonrefundable. Hmmm, Days Inn website (when I finally found the one for the actual hotel) states cancellations are fully refundable.
I am calling my Lawyer.
Will NOT do business with either company, EVER, again!
Product or Service Mentioned: Priceline Room Booking.
Monetary Loss: $226.