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Do not book with this company!! My husband booked a trip with a rental car included.

Priceline stated that he needed $100 on a credit card as a deposit as the car was paid in full. Guess what...he got to his destination and no rental car!! I called Priceline and after 10 minutes of computerized menus, got a representative with an attitude that was no help. She said she would refund the rental car and not charge me a cancellation fee!!!

I didn't cancel anything!! Even when I quoted the itinerary, she argued.

Booking with this company is Russian roulette.

Maybe you will have a hotel...maybe not. I won't take the chance and will pay more to be secure in my future trips.

Monetary Loss: $500.

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Milwaukee, Wisconsin, United States #649963

Sorry to hear about your issue renting a car. I have rented cars with Priceline 3 times in the last 2 months and haven't had any problems.

I do just want to mention that you don't actually pay for your car right away on Priceline.

Nothing is charged until the rental car is returned. They also don't say anything about a deposit other than read the companies fine print.

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