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Do not book with this company!!My husband booked a trip with a rental car included.

Priceline stated that he needed $100 on a credit card as a deposit as the car was paid in full. Guess what...he got to his destination and no rental car!! I called Priceline and after 10 minutes of computerized menus, got a representative with an attitude that was no help. She said she would refund the rental car and not charge me a cancellation fee!!!

I didn't cancel anything!! Even when I quoted the itinerary, she argued.

Booking with this company is Russian roulette.

Maybe you will have a hotel...maybe not.I won't take the chance and will pay more to be secure in my future trips.

Monetary Loss: $500.

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Anonymous
Milwaukee, Wisconsin, United States #649963

Sorry to hear about your issue renting a car.I have rented cars with Priceline 3 times in the last 2 months and haven't had any problems.

I do just want to mention that you don't actually pay for your car right away on Priceline.

Nothing is charged until the rental car is returned.They also don't say anything about a deposit other than read the companies fine print.

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