(6 of 1234 reviews match)
Priceline in San Jose, New Mexico - Refused refund that we were entitled to. Will never use them again.
We tried to get refund for insurance we didn't want 3 days ahead and were told it wasn't allowed. When we got to car rental place we told the agent that and she said we could get a refund if we did it before we rented it.. By the time we got through to a Priceline rep it was 30 minutes past our pick up time (although we had been early) and so they would not refund!!! We repeated that we had calle ahead but been misinformed. Still no refund.horrible company
San Jose, New Mexico
Booked r/t flights on Priceline......even paid extra $$ for flight cancel insurance. I'm a disabled Viet-Nam veteran and a 68 y/o senior on Soc. Sec. 6 days before departure I fell and my prosthetic leg caused some very painful bruising. Next day, called the airline...Read more
I didn't like
- Did not receive refund
- Horrible customer service
- Stole my money
My daughter and her husband purchased "name your price" hotel for their vacation well in advance. In the meantime, their dog suddenly needs surgery and they had to cancel and thought they would get a refund because they purchased insurance. No, wrong and Priceline...Read more
This place is the worst. I book a flight and they gave me options at first the you put your initials in the little box "or you can't book the flight" then they switch it up. do not use the company for any flights the are a bait and switch. And the airline said there is...Read more
I have used this site before to book a room in Las Cruces, New Mexico and had the wrong date for check in check out again I have the same problem. The date for checking in and checking out was wrong even though I used their calendar. When I spoke to customer service...Read more
Tularosa, New Mexico
I made a reservation for June the 5th on June the 3rd. I made it at 2 in the afternoon. I called on Friday June the 4th because my car broke down, and was told that i cant get my money back because i didnt call by noon on Thursday, but i made my reservation at 2. I...Read more
Do you have something to say about Priceline? What happened? What can we help you with?