Cleveland, Mississippi
1 comment
100% full Not resolved

It seems harder and harder to trust what you read since companies like Priceline can delibrately mislead customers without consequence.I booked a room after referring to pricelines 1 star and 2 star example hotels.

I knew I didn't want days inn or rodeway inn since my wife would be there with 3 daughters. When you click on 1 star examples it clearly gives you four hotel names(rodeway inn, econolodge, super 8 & red roof Inn. I knew I didn't want rodeway so I clicked 2 stars with express deal. When I get my confirmation guess what hotel I'm in?

Yep Rodeway Inn! Priceline this is not how to retain repeat business!

To make matters worse they are rude over the phone and refuse to give you any help period.They told me Rodeway is listed as a 2 star hotel, well okay Priceline then how about you remove it from your 1 star examples!

Review about: Priceline Express Deals.

I didn't like: Poor phone service, Placed on hold multiple times, False advertisement, Misleading examples, Dishonest.

Review #686062 is a subjective opinion of a user.

1.0
Price Affordability
Exchange, Refund and Cancellation Policy
Customer service
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not as described / $5500
Preferred solution Full refund

Had an Experience with Priceline?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Looks Good from Outside
San Antonio, Texas, United States #1032674

You picked from 1 and 2 star hotels? Priceline is the least of your problems.

You May Also Like

Interval International Daytona Beach Regency Room Booking Review Interval International "My husband and I booked a stay at Daytona Regency Resort in Daytona on April 6,2016 to travel December 11th thru Dec. 18th 2016. Our flight was delayed so I..." Read more Priceline - Currency Switch Sneaky! Priceline "I'm from Vancouver Canada, my issue is with Priceline.com. I was looking on their site for a good deal on flights from Seattle, WA to Accra, Ghana. My..." Read more Priceline National Car Rental Car Rental Review from Olive Branch, Mississippi Priceline "I purchased a car rental and the insurance through Priceline. I have older vehicles and do not carry full coverage hence the reason that I bought the insurance through Priceline...." Read more Royal Holiday Club - Royal Holiday? No. Royally Scammed? Yes. Royal Holiday Club "While visiting Cozumel the week before Christmas with our family, we were approached on multiple occasions by a man named Pedro. Literally to the point we actually believed he was..." Read more GEX International - Trash, Horrible, Horrid. Clickbait GEX International "This is literally nothing like the game. This is the virtual equivalent of SJW's. Why... Why did u do dis. Like Bruh why did you do dis. I wasted so..." Read more Living spaces is a fraud company Living Spaces "We purchased our furniture on 8/6/16 and purchased VIP Care for 147.00 told us seam separation would be covered - we call for our first claim in March 2017 because..." Read more Sara Freder - Asks a lot of money for doing nothing Sara Freder "I receive emails with very scary fortunes and also a lot of lucky dates that would make me rich and so. I had to write down my name, last name,..." Read more Musicians Friend - Don't buy a use item from them Musicians Friend "This was suppose to be a slightly use guitar with pic marks...i live in Canada so I have to pay a additional 67$ to get the guitar from the Canadian..." Read more