It seems harder and harder to trust what you read since companies like Priceline can delibrately mislead customers without consequence.I booked a room after referring to pricelines 1 star and 2 star example hotels.
I knew I didn't want days inn or rodeway inn since my wife would be there with 3 daughters. When you click on 1 star examples it clearly gives you four hotel names(rodeway inn, econolodge, super 8 & red roof Inn. I knew I didn't want rodeway so I clicked 2 stars with express deal. When I get my confirmation guess what hotel I'm in?
Yep Rodeway Inn! Priceline this is not how to retain repeat business!
To make matters worse they are rude over the phone and refuse to give you any help period.They told me Rodeway is listed as a 2 star hotel, well okay Priceline then how about you remove it from your 1 star examples!
More Review Details
|Facilities and Services|
|Exchange, Refund and Cancellation Policy|
|Quality of Accommodation|
What I liked
What I disliked
- Poor phone service
- Placed on hold multiple times
- False advertisement
- Misleading examples
- Reason of review:
- Not as described
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Priceline Express Deals
- Review category
- Hotels and Resorts
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "This is an update to the complaint against Panther Knob Cottage Rental, owner Susan Bates As of this date January 13, 2015 nothing has been resolved!! But this is business..."
- "I recently tried priceline.com to rent a car -- without success. No big deal. Subsequently I changed my mind and decided not to travel that week at all. Now, every couple..."
- "Booked through Priceline a room at Holiday Inn Lawrence KS, McDonald Drive location. Beware of this particular hotel, our room was in the middle of a 30 member bachelor party...."
- "I wish I could get off AARP's mailing list, they occupy the top of my junk mail sender list. They have begun employing a new and rather unscrupulous tactic, in..."
- "Where do I begin.... We have had nothing but issues with Ryan Homes. To start, quality of work is bottom of the barrel. After moving in, it became immediately apparent..."
- "Iready is a website that is "educational" for children. Not true! This website is just an excuse to make money as the website is very glitchy and VERY poorly made!..."
- "I order 6 pair of pants and i call they wont never pick the phone up.and they got my money off the card and i wont what i order or..."
- "I went to the Huddle House in Cleveland, MS on August 9th, around 8:30 am. I ordered two western omelets and one ham and cheese omelet. On one of the..."