Priceline - Misleading dishonest false advertisement has got to stop

148 of 911 Priceline reviews

It seems harder and harder to trust what you read since companies like Priceline can delibrately mislead customers without consequence.I booked a room after referring to pricelines 1 star and 2 star example hotels.

I knew I didn't want days inn or rodeway inn since my wife would be there with 3 daughters. When you click on 1 star examples it clearly gives you four hotel names(rodeway inn, econolodge, super 8 & red roof Inn. I knew I didn't want rodeway so I clicked 2 stars with express deal. When I get my confirmation guess what hotel I'm in?

Yep Rodeway Inn! Priceline this is not how to retain repeat business!

To make matters worse they are rude over the phone and refuse to give you any help period.They told me Rodeway is listed as a 2 star hotel, well okay Priceline then how about you remove it from your 1 star examples!

This review is a subjective opinion of a user.
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Quality of Accommodation
Price Affordability
Facilities and Services
Exchange, Refund and Cancellation Policy

  • What I liked
      No items
  • What I disliked
    • Poor phone service
    • Placed on hold multiple times
    • False advertisement
    • Misleading examples
    • Dishonest

Reason of review:
Not as described
Preferred solution:
Full refund
Monetary loss:
$5500
Product or service
Priceline Express Deals
Review category
Hotels and Resorts
review #686062

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Looks Good from Outside

Sep 11, 2015 #1032674 San Antonio, Texas, United States

You picked from 1 and 2 star hotels? Priceline is the least of your problems.

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