The LOW PRICE GUARANTEE that you see advertised all over tv
and your website is a extremely misleading statement.
Having booked a hotel room on your site, I later looked on
YOUR site and found the same room for a much lower price.
This however was not part of your LOW PRICE GUARANTEE.
Then to top off the problem now because of the hotel bill
I was given at check out shows the total cost of the room
at $425.40. This is the amount I will be allowed on travel
expenses instead of the $667.36 I was billed by your company.
I do understand that your employee said that I should not
have been given this copy of the bill.
(I DO NOT PLAN TO PLAN TO SUE FOR THE DIFFERENCE.)
I have learned all I need to know about your company.
I do believe that the (24 HOUR) part of your LOW PRICE
GAURANTEE should be posted under your GAURANTEE.
Review about: Priceline Room Booking.
Reason of review: Warranty issue.
Preferred solution: Let the company propose a solution.
I liked: Your people were friendly and patient.
I didn't like: Your low price guaranttee is misleading.