On August 9th I needed to book two rooms in Woodstock, Ontario, Canada. I did not have access to Email so I received my replies on Priceline's website on my friends I-Pad. The following is what happened. Priceline's website sent me notification there were no rooms...Read more
Priceline does not show rental car company terms that require major credit card to complete the rental. Priceline will accept your debit card as payment, but they do not make it visible up front that you need a credit card to complete the car rental. When you go to...Read more
- Ease of use
I didn't like
- Bad business practices and poor customer service
- Hidden policies
- Did not get what i paid for
I accidentally booked the wrong date on a flight and noticed it a week later. Because it was more than 24 hours they said I had to pay $250 in flight change fees. The ticket itself was only worth 290. It made no sense. After they added all the fees it was over $330...Read more
D three point five star hotels in the regular section are beautiful. For three point five star mystery hotel is junk.The three point five star hotels in the regular section are beautifulnot even near a true 3.5 star hotel, bait and swit0 help contacting customer service through internet chat. Shame on them.Zero help when contacting customer service through Internet chat. Shame on them.
Booked a room thru PriceLine while searching for a Hotel in Cedar Rapids, Iowa, not knowing the area. A family Death forced a change in plans and itinerary; cancel or postpone. Ok, we'll post pone a month. Told by Rep at PriceLine the reservation was not cancellable...Read more
Beware of car rentals with Priceline, as they do not follow standard industry practice for allowing advance changes or cancellations. When the dates of our trip changed, I contacted Priceline 9 weeks in advance of the rental to adjust to the new dates which were one...Read more
Not much to say but donot--repeat donot use them.They are rotten-no refunds!!Rotten customer service--Barely speak english-They dont understand it and just repeat themselves from reading a script!!Like someone said-all woulda been fine had i ordered DIRECTLY from...Read more
Purchased package from Priceline for $437.30, flight, hotel and rental car. Had to cancel and rebook. After spending some time searching for some way to contact them and talk to a human being, finally succeeded and was told no problem as long as booked another package...Read more
Clear Lake, Iowa
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