State: Iowa Clear all filters (8 of 1222 reviews match)
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On August 9th I needed to book two rooms in Woodstock, Ontario, Canada. I did not have access to Email so I received my replies on Priceline's website on my friends I-Pad. The following is what happened. Priceline's website sent me notification there were no rooms...
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2.8
#902990
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Priceline does not show rental car company terms that require major credit card to complete the rental. Priceline will accept your debit card as payment, but they do not make it visible up front that you need a credit card to complete the car rental. When you go to...
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Anonymous
Anonymous

yeah the terms and conditions were designed to throw you off, but you accepted them.priceline will *** over if they can get you to click on fine print that lets them *** over....

Anonymous
Anonymous

Here are their terms. As you can see, it does not make clear that you need a credit card (even though they take debit card payment). They refer multiple times to needing a deb...

2.3
I liked
  • Ease of use
I didn't like
  • Bad business practices and poor customer service
  • Hidden policies
  • Did not get what i paid for
#815840
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I accidentally booked the wrong date on a flight and noticed it a week later. Because it was more than 24 hours they said I had to pay $250 in flight change fees. The ticket itself was only worth 290. It made no sense. After they added all the fees it was over $330...
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1.5
I liked
  • Chat feature
I didn't like
  • Placed on hold multiple times
  • Agents unwilling to help
  • Rude customer service
#596762
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Hotel Review

D three point five star hotels in the regular section are beautiful. For three point five star mystery hotel is junk.The three point five star hotels in the regular section are beautifulnot even near a true 3.5 star hotel, bait and swit0 help contacting customer service through internet chat. Shame on them.Zero help when contacting customer service through Internet chat. Shame on them.
#570918
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Booked a room thru PriceLine while searching for a Hotel in Cedar Rapids, Iowa, not knowing the area. A family Death forced a change in plans and itinerary; cancel or postpone. Ok, we'll post pone a month. Told by Rep at PriceLine the reservation was not cancellable...
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Anonymous
Andie

I'm really sorry that you've had a death in your family. That being said, when you book a hotel through a place like Priceline and need to make any changes to that reservation...

Anonymous
Anonymous

I understand how you feel. Did you ever get a resolution? I have a similar complaint. Only mines was I agreed to one price and was given another.

#510973
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Beware of car rentals with Priceline, as they do not follow standard industry practice for allowing advance changes or cancellations. When the dates of our trip changed, I contacted Priceline 9 weeks in advance of the rental to adjust to the new dates which were one...
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Huxley, Iowa
#297981
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Not much to say but donot--repeat donot use them.They are rotten-no refunds!!Rotten customer service--Barely speak english-They dont understand it and just repeat themselves from reading a script!!Like someone said-all woulda been fine had i ordered DIRECTLY from...
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Oskaloosa, Iowa
#247047
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Purchased package from Priceline for $437.30, flight, hotel and rental car. Had to cancel and rebook. After spending some time searching for some way to contact them and talk to a human being, finally succeeded and was told no problem as long as booked another package...
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Anonymous
Captain Obvious

You should be happy they let you cancel in the first place even with the cancellation fee. Would you rather be out $152 or $500?

Clear Lake, Iowa
#138508
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