Not resolved
1 comment

Priceline has a "price match guarantee" offer in which if it so happens you find a cheaper price, they can refund you the difference. The catch is, you have to call customer service, go through about 20 voice menus with a computer, stay on hold to connect with a representative, then walk them step-by-step through a website (in which they will try to select features in which they won't be able to pull up the details, or they really can't follow simple directions at all) , then they check with their manager all in all 2 hours with customer service on the phone.

The lady on the phone was nice, but after she finally found the website proceeded to read EVERYTHING including what was in the room "air conditioning, tv, premium movies with a fee, two chairs, one or two beds, safe, parking, FM radio, remote control for the tv..."

I should have just went to this isn't worth it and they really aren't the cheapest.

Company wrote 0 private or public responses to the review from Apr 20, 2008.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment
Big Stone Gap, Virginia, United States #10377 is sometimes cheaper and sometimes not. What is not well known is the hotel sets the price on these 3rd party websites. And then the website charges a little more so they can get their comission

You May Also Like