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Booked 3 star, hotel was NOTHING like a Hyatt or similar as Priceline described. I have pictures.

It was not the hotel's fault, employees were nice, but more like a motel 6 than a Hyatt. The decore was depressing and although the room was clean, just outside on shared balcony was a beer can full of cigarette butts. (non-smoking room) The bathtub did not drain while you shower, so although it was clean when we arrived, we showered with our filth around our ankles. One of the pictures is a screen shot of the chat I had with priceline.

They do not take any responsibility for setting the expectation of what I am paying for.

I have booked many times with Priceline and this is the first time I am greatly disappointed. It is the last time I will book with Priceline.

Product or Service Mentioned: Priceline Room Booking.

Reason of review: Not as described.

Company wrote 0 public responses to the review from Sep 25, 2017.
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I just can't understand why people use these 3rd party booking services.

What is wrong with finding the place you want, checking it out as much as possible, and making your own arrangements ?

Is it the word "price" in Priceline that draws the moths to the flame ?

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