I had the worst experience with Priceline after booking my international flight. I missed my flight for illness and they refused to refund my ticket because the policy on thr ticket was not refundable.
I just call that stealing, I didn't plan to get sick the day of my flight and more over an international flight ticket is not a bus ticket.
That amount of money is huge enough to be non refundable despite the policy on it. Priceline deserves 0 star. Don't book with them at least you want to waste money.
I wonder why those online agence selling flight tickets are still in business while it is easier to book directly from the airplane company itself.
I learnt it the hard way, the worst way. I will never ever buy my flight ticket form Priceline, never, never.
Reason of review: Poor customer service.
Monetary Loss: $1000.
Preferred solution: Full refund.
I didn't like: Unhelpful customer service.