Not resolved

Was trying to compare prices on rental cars online and wound up booking a car in ERROR. Called within 5 minutes of realizing the mistake and they would not cancel the reservation that I made in error.

Horrible customer service and completely unsympathetic. I tried explaining the mistake and that I had been a customer in the past and planned on being one in the future. Didn't matter, all they did was quote me that I had 'signed a contract' by initialling a box. I did it in ERROR.

Hello people it was an honest mistake.

Was planning on booking future trips but now I strongly urge everyone to think twice, no three times, before even using this site... if you make a mistake it can wind up costing a lot of money.

Company wrote 0 private or public responses to the review from Jan 28, 2012.
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