Not resolved
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Value for money

I booked a room in NYC at The Grand NYC apartments on Price line. Price listed was $119/night. I went ahead and booked it and when I got confirmation hotel charged me an extra $128.52 for HOTEL FEE. It was not listed anywhere on Price line website.

I chatted with price line and was told it was their sister company's booking. I called them and they said they cannot see what on price line's website.

They cannot do anything. I called the hotel and off course everyone is asleep.! No one is picking up this line. am sure this number is a set up and they know not to pick up.Oh the cancellation fee is only $140.

Never again will I do business with price line or this hotel.

Reason of review: Bad quality.

I didn't like: Fact that they increased my price.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like