Customer service
Exchange, Refund and Cancellation Policy

After using Priceline for many years....we are out! We booked a 4 star express deal in Vegas.

After the confirmation came through, we not only realized there is a Trump Hotel in Vegas, but that we were assigned to that Hotel!! Whoops, bummer. After failed requests to change hotels....any hotel would have been ok....and explanations to Priceline that we will not set foot in or on a Trump property, we have given up.

We understand the rules of the "express deal", but we called immediately after booking to explain there is a problem to no benefit, as we were denied twice ......Bye Bye Priceline. You are deleted!

Review about: Priceline Room Booking.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $259.

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