Not resolved

Just wow. I will never use priceline again.

They are so deceiving. Got a hotel accommodation that they gave me a price and would choose a hotel for me. They said it would be a 3.5 star hotel and when I looked up what they gave me it was a 2 star hotel. I spoke to a supervisor who was extremely rude.

Her name was Caroline and of course she was the only supervisor on duty (which is surprising to me because it was a Wednesday.) Complete ***. Then when I told her I would be wriitng a negative review she tried to hurry up and get me off the phone.Said I was the one who was the problem. I will NEVER use priceline again. I as a customer felt deceived by what they advertised.

I would never recommend them to anyone. Horrible first and last experience. All I wanted was a cancellation since I was completely deceived.

Don't be fooled. Complete scam and worst customer service I have ever dealt with.

Product or Service Mentioned: Priceline Room Booking.

Reason of review: Not as described.

Monetary Loss: $125.

Preferred solution: Full refund.

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