Contact Information

Priceline Phone Numbers

Toll-Free Number:

  • (800) 774-2354 Hotels, Rental Cars, Flights (including Vacation Package)

Car Rental Customer Service:

  • (646) 813-0122 For Bookings Made via RentalCars.com

Customer Service:

  • (800) 735-8000 Cruises
  • (888) 850-3958 For Bookings Made via Booking.com
  • (800) 774-2354 Hotels, Rental Cars, Flights (including Vacation Package)
  • (877) 477-7441 Travel Services Team
  • (877) 477-5807 USA and Canada
  • +4 380 007 0854 Austria
  • +328 007 4061 Belgium
  • +458 083 1036 Denmark
  • +35 880 091 2954 Finland
  • +44 203 027 7900 For Bookings Made via Agoda.com
  • +44 203 320 2609 For Bookings Made via Booking.com
  • +3 380 511 8335 France
  • +49 800 505 2829 Germany
  • +3 980 066 9780 Italy
  • +52 800 283 3214 Mexico
  • +31 800 024 9689 Netherlands
  • +4 812 881 3298 Poland
  • +4 620 033 6782 Sweden
  • +4 180 083 8799 Switzerland
  • +44 207 136 8462 UK

Headquarters:

  • (203) 299-8000 Booking Holdings

Travel Insurance Claim:

  • (888) 769-6105 Allianz Global Assistance
Write review

does not support this feature.

Currently you can call only US numbers.

Priceline Website:

Priceline Email:

  • Message this business

Corporate Office Address:

Priceline.com
800 Connecticut Avenue
Norwalk, Connecticut 06854
United States

Other Info:

Customer Service team operates 24 hours a day, 7 days a week.

Help in Social Networks:

Edit Business Info

Priceline Rating and Reviews

1.4 out of 5 stars
based on 488 reviews
See all 1401 reviews

Rating trend

Summary of Priceline Customer Service Calls

1.1K TOTAL
CALLS
22% SUCCESSFUL
CONNECTIONS
02:06 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Priceline to Ask about:

Activation/ Cancellation Question:

  • “Cancel reservation”
  • “Hotel cancellation”
  • “Car rental cancelation”

Product/ Service Question:

  • “Book a flight”
  • “Booking issue”
  • “Trying to book a trip”

Request for Information Question:

  • “Question about seating”
  • “Booking questions”
  • “Question about a flight”

Refund Question:

  • “Refund” , Review # 1795011
  • “Get my refund”
  • “Need and refund on my car rental”

Payments and Charges Question:

  • “Rental car charge issue”
  • “Charge on my account for service that has been cancelled”
  • “Over charged”

Return/ Replace Question:

  • “Change”
  • “Flight change”
  • “Change booking”

Shipping and Delivery Question:

  • “I couldn't get the econo lodge to answer the phone so I could get to there establishment until it was too late n I had to get a different motel and when I did get ahold of them to cancell they said they would but I still got charged for it. I want a”
  • “Didnt get hotel confirmation”
  • “Did not get my refund back from priceline”

Cards Question:

  • “My card won't work on apo”
  • “Credit card”
  • “Credit card erroneously charged”

Employment Question:

  • “Because some use my debit card”
  • “Debito inusual”
  • “Alamo won't rent with only a debit card.” , Review # 1373066

Staff Question:

  • “Customer service”
  • “The hotel you booked me is rude n false advertisement”
  • “Assistant”

Account Question:

  • “Would like to know if they already took the money out of my account”
  • “My sister can't get on plane bc they said the ticket I purchase did not go thru it is showing that it did on my bank acct”
  • “I keep on receiving a email saying that I owe money and I closed that Priceline account over six months ago”

Other Question:

  • “Reservation Issues”
  • “Collision damage coverage”
  • “Speak to a human being” , Review # 1794478

About

Top Priceline Services

Room Booking, Flight Booking, Car Rental Booking

Top Priceline Products

Website

Priceline Pros and Cons

Pros: Complete dishonest business model, Price, Website, Easy to book, Flight prices

Cons: Horrible customer service, Not receiving refund, Given the run around, Customer service, Unhelpful customer service

Related Companies

Booking Holdings, Agoda, Booking, Opentable, Rentalcars

Summary

Priceline.com is a travel site that provides you with everything connected with traveling: plane tickets, hotel reservations, car rentals, vacation packages, and a number of weekend or last minute deals. They specialize in cheap airfare and different discount vacation packages and economy class car rentals. The watchword of the company is: "Name your own price!" Priceline.com differs a lot from fixed-price travel sites because it gives its users the possibility to obtain the lowest rates for everything concerning traveling and the lowest here does not mean the worst or of poor quality.The other thing is how safe this way of booking hotels and buying tickets is, how Priceline charges their customers' credit cards and transfers money.

Priceline is ranked 128 out of 670 in Travel Agencies category

Area Served

USA, Other, Canada, Worldwide

Payment Methods

VISAPayPalMasterCard

Edit Description

Priceline Stats

Filter Reset Filter by range.
  • Day
  • Week
  • Month
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare Priceline to

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Expedia
Expedia
2001 reviews
1.6
Compare
Hotwire
Hotwire
253 reviews
1.5
Compare
Cheapoair
Cheapoair
1463 reviews
1.5
Compare


Report