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Contact Priceline Customer Service

How to Reach a Person at Priceline

Verified Contact Information

Toll-Free Number:

  • 1-877-477-5807
    US/Canada
Call Now
Send Message

Customer Service:

  • 1-203-220-6946
    Anywhere Else
  • 1-800-735-8000
    Cruises
  • 1-888-850-3958
    For Bookings Made via Booking.com
  • 1-646-813-0122
    For Bookings Made via RentalCars.com
  • 1-800-774-2354
    Hotels, Rental Cars, Flights (Including Vacation Package)
  • 1-202-516-7478
    Priceline Experiences
  • 1-877-477-7441
    Travel Services Team
  • +44 203 027 7900
    For Bookings Made via Agoda.com
  • +44 203 320 2609
    For Bookings Made via Booking.com

Claims:

  • 1-888-769-6105
    Travel Insurance

Headquarters:

  • 1-203-299-8000
    Booking Holdings

Media:

  • 1-203-299-8431

Business Customer Service:

support@pricelineagoda.com
For Hotel Inquiries
rentalcarspartnerships@priceline.com
For Rental Car Partnerships

Legal:

privacy@priceline.com
Privacy Inquiries
legal@priceline.com

Media:

communications@bookingholdings.com

Priceline Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Priceline Phone Number
1 (877) 477-5807
Average Hold Time
00:03:05
Average Calls duration
4 minutes
Most Popular Priceline Email Address
support@pricelineagoda.com
Priceline Live Agent Availability
18% of callers successfully reach a real person
Issue Resolution Rate
Low (9% reported full resolution)
View full overview

How to Contact Priceline Customer Service?

The Priceline customer service phone number for the United States is 1-877-477-5807. Their customer service team is available 24 hours a day, 7 days a week.The customer care team at this 24/7 helpline will answer general questions about the company’s services, policies, and fees, reservation & booking, cancellations & refunds. You can also call this Priceline phone number to inquire about hotel, flight, rental car, or vacation package reservations, and booking changes or cancellations. The same phone line can be used to request help with flight delays, cancellations, or disruptions, and assistance in resolving issues with overbooked accommodations. Special requests regarding seating or accessibility can be made by phone as well.

When you call the Priceline customer service phone number, you will be prompted to select an option from the automated menu. To speak with a customer service live representative, simply wait for the prompt to say "speak to a representative" or "customer service," and then follow the instructions to connect with Priceline live agent.

Priceline Customer support doesn’t have a designated email address, however they have other means of contact. You can head to the “Contact us” section of Priceline website and reach out to them through the channels they have available such as “web chat”, text message, or phone.

One of the fastest ways to get in touch with the customer service team online is via the Priceline chat. To access the chat, follow these steps:

  • Visit the Priceline website.
  • Find the chat icon in the bottom right corner of the screen.
  • Select your topic from the list or type your question to start the conversation with the virtual assistant.
  • Request the chatbot to connect you with a live agent if you still need help.

You can also reach the Priceline customer care representatives via social media by selecting the preferred platform from the Connect with Priceline section at the bottom of the homepage.

PissedConsumer Club

Contact Information

Priceline Website:

Priceline Help Center:

Corporate Office Address:

priceline.com LLC
800 Connecticut Ave.
Norwalk, Connecticut 06854
United States

Other Info (opening hours):

Additional Number:

SMS Text: 33296

More contact details

Fax:

+1 (203) 299-8917

How Customers Rate Priceline Support?

4.0 / 5
Good

Based on 52.8K calls to Priceline customer support through PissedConsumer.com and 90 survey responses.

Total Calls
52.8K
Avg Call Duration
04:07
Issues Resolved
9%

Why Customers Call Priceline?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 36%
  • Activation/ Cancellation 14%
  • Request for Information 11%
  • Refund 10%
  • Return/ Replace 10%
  • Payments and Charges 7%
  • Product/ Service 6%
  • Shipping and Delivery 1%
  • Account 1%
  • Cards 1%
  • Staff <1%
  • Website/ Application <1%
  • Employment <1%

Customer Inquiries & Issues

36%
  • "Baggage query"
  • "Missed flight mfr to cvg"
  • "Hotel is completely closed down"

Activation/ Cancellation

14%
  • "Cancel reservation"
  • "Cancel a flight"
  • "Trying to find rental car since our flight was cancelled"

Request for Information

11%
  • "I have a question about a hotel before I book it"
  • "Not sure if I did my rental right online"
  • "Confirm purchase"

Refund

10%
  • "Refund"
  • "Get refund been disconnected 5 times"
  • "Refund problems"

Return/ Replace

10%
  • "Change date"
  • "Trying to change my flight date"
  • "Change reservation"

Payments and Charges

7%
  • "You took my money off my card and the rental ace refused it"
  • "Car rental deposit"
  • "Hotel trying to charge me extra"

Product/ Service

6%
  • "Booking hotel fail"
  • "Insurance fee"
  • "Complaint"

Shipping and Delivery

1%
  • "Delayed flight and rental and hotel"
  • "Flight Delays"
  • "Did not receive my refund"

Account

1%
  • "verify a flight reservation"
  • "Can not log into my account"
  • "Conformation code"

Cards

1%
  • "My virtual card is not working"
  • "Virtual cards not working"
  • "Virtual card not working"

Staff

<1%
  • "Customer service"
  • "rental car service"
  • "Service could not be completed"

Website/ Application

<1%
  • "Website issue"
  • "App not working"
  • "App not working at the hotel"

Employment

<1%
  • "Do your job"
  • "Trying to get help on becoming a pipeline vip member"
  • "To see if I could use my birth certificate and W2 form for a flight"

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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