Priceline Phone Numbers and Emails

Toll-Free Number:

  • (800) 774-2354
    Hotels, Rental Cars, Flights (including Vacation Package)

Customer Service:

  • (203) 220-6946
    Caribbean
  • (800) 735-8000
    Cruises
  • (888) 850-3958
    For Bookings Made via Booking.com
  • (646) 813-0122
    For Bookings Made via RentalCars.com
  • (877) 477-7441
    Travel Services Team
  • (877) 477-5807
    USA and Canada
  • +4 380 007 0854
    Austria
  • +328 007 4061
    Belgium
  • +458 083 1036
    Denmark
  • +35 880 091 2954
    Finland
  • +44 203 027 7900
    For Bookings Made via Agoda.com
  • +44 203 320 2609
    For Bookings Made via Booking.com
  • +3 380 511 8335
    France
  • +49 800 505 2829
    Germany
  • +3 980 066 9780
    Italy
  • +52 800 283 3214
    Mexico
  • +31 800 024 9689
    Netherlands
  • +4 812 881 3298
    Poland
  • +4 620 033 6782
    Sweden
  • +4 180 083 8799
    Switzerland
  • +44 207 136 8462
    UK

Claims:

  • (888) 769-6105
    Travel Insurance

Headquarters:

  • (203) 299-8000
    Booking Holdings

Priceline Emails:

Customer Service
Legal
Privacy Inquiries
info@priceline.com
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Priceline Contact Information

Priceline Website:

Priceline Help Center:

Corporate Office Address:

Priceline LLC
800 Connecticut Avenue
Norwalk, Connecticut 06854
United States

Other Info (opening hours):


Additional Contact Numbers:

Text with Priceline at 33296


Hours:

24 hours a day, 7 days a week


Locations:

Winnipeg

360 Main Street, Suite 2600,

Winnipeg, Manitoba R3C 3Z3, CA

Toronto

10 Four Seasons Place,

Toronto, Ontario M9B 6H7, CA

New York

470 Park Avenue South,

New York, NY 10016

Mumbai

Mumbai, Maharashtra

400064, IN

Fax:

+1 (203) 299 8917

Priceline Customer Service Reviews

1.3 / 5
Bad
Pissedconsumer4183657
352442****

I have 2 prior emails with Priceline, they are ... geegokas@***.com, and... klein.olson.2021@***.com, those two which I have gold vip, and platinum vip...I'm trying to put them into this phone bu...

Pissedconsumer4172571
Never got a response to my inquiry
1.0

I contacted them for a receipt for a night we purchased on priceline.
No response. I tried several times. On their chat box, email, phone. Nothing. Poor customer service.

Summary of Priceline Customer Service Calls

23K TOTAL
CALLS
02:46 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Priceline Customer Service?

Activation/ Cancellation Question:

  • “Cancel”
  • “Cancelled flight”
  • “Cancellation”

Request for Information Question:

  • “Have a question regarding a flight ticket”
  • “To find out about transferable, tickets and refundable tickets”
  • “Looking for hotel”

Refund Question:

  • “Refund”
  • “My refund is overdue back”
  • “REFUND. HOTEL WAS FRAUDULENT”

Product/ Service Question:

  • “Trying to book a flight”
  • “Book a flight”
  • “I need to book a trip”

Payments and Charges Question:

  • “You charge me for a room and they won't give me a key because there's nobody working there”
  • “Add a discount code to booking”
  • “A declined purchase using my debit card”

Return/ Replace Question:

  • “Change reservation”
  • “Change airline reservation”
  • “Change flight”

Cards Question:

  • “Dispute card charges”
  • “Credit card declined”
  • “Took money off card didn't get a car”

Shipping and Delivery Question:

  • “I didnt get a confirmation email, but it was confirmed”
  • “Booked a trip but didn't receive confirmation number”
  • “I was booking a ticket but I didn't getting Itenery”

Account Question:

  • “Took money out of my account but it didn't go through to hotel”
  • “To change the name on my account to James Mckinney in Sheriffs Detail Depot”
  • “Lost access to my account”

Staff Question:

  • “Very unhappy with my service and the room I just need to talk to somebody right away”
  • “Customer service”
  • “Customer Service in the USA”

Website/ Application Question:

  • “Web site failure”
  • “Website”
  • “I can't find my flight on the airline's website”

Employment Question:

  • “Trying to get help on becoming a pipeline vip member”
  • “To see if I could use my birth certificate and W2 form for a flight”
  • “The hotel you booked me is farway from my job”

Other Question:

  • “Check in”
  • “Cant find reservation”
  • “To book hotel rooms”

About

Priceline Pros and Cons

Pros: Price, Good prices, Easy booking, Good deals but mesleading, Easy to book

Cons: Horrible customer service, Did not receive refund, Customer care, Given the runaround, Unethical practices

Related Companies

Booking Holdings, Agoda, Booking, Getaroom, Kayak

Summary

Priceline.com is a travel site that provides you with everything connected with traveling: plane tickets, hotel reservations, car rentals, vacation packages, and a number of weekend or last minute deals. They specialize in cheap airfare and different discount vacation packages and economy class car rentals. The watchword of the company is: "Name your own price!" Priceline.com differs a lot from fixed-price travel sites because it gives its users the possibility to obtain the lowest rates for everything concerning traveling and the lowest here does not mean the worst or of poor quality.The other thing is how safe this way of booking hotels and buying tickets is, how Priceline charges their customers' credit cards and transfers money.

Priceline reviews and complaints

Priceline is ranked 77 out of 425 in Travel category

Area Served

USA, Other, Canada, Worldwide, Europe, Australia

Payment Methods

VISAPayPalMasterCardDiscoverAmerican Express

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