Contact Priceline Customer Service
How to Reach a Person at Priceline
Verified Contact Information
Toll-Free Number:
-
1-877-477-5807US/Canada
Customer Service:
-
1-203-220-6946Anywhere Else
-
1-800-735-8000Cruises
-
1-888-850-3958For Bookings Made via Booking.com
Priceline Emails:
Business Customer Service
For Hotel Inquiries, For Rental Car Partnerships
Legal
Privacy Inquiries
Media
Priceline Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Priceline Phone Number
1 (877) 477-5807
Average Hold Time
00:01:31
Average Calls duration
4 minutes
Most Popular Priceline Email Address
support@pricelineagoda.com
Priceline Live Agent Availability
16% of callers successfully reach a real person
Issue Resolution Rate
Low (8% reported full resolution)
Call Volume by Day
View full overview ›
Priceline Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Priceline Phone Number | 1 (877) 477-5807 |
| Average Hold Time | 00:01:31 |
| Average Calls duration | 4 minutes |
| Most Popular Priceline Email Address | support@pricelineagoda.com |
| Priceline Live Agent Availability | 16% of callers successfully reach a real person |
| Issue Resolution Rate | Low (8% reported full resolution) |
| Priceline Customer Service Rating | 3.9 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 99% phone, 1% email |
| Common Reasons for Contact | Activation/ cancellation, request for information and return/ replace |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Priceline | First and last name, phone number or order id or tracking number |
Call Volume by Day
Contact Information
Priceline Website:
Priceline Help Center:
Corporate Office Address:
priceline.com LLC
800 Connecticut Ave.
Norwalk,
Connecticut
06854
United States
Other Info (opening hours):
Additional Number:
SMS Text: 33296
Fax:
+1 (203) 299-8917
Summary of Priceline Customer Service Calls
42.8K
TOTAL
CALLS
CALLS
03:32
AVG CALL
DURATION
DURATION
8%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Priceline?
Activation/ Cancellation Question:
- “Very unsatisfied …. Immediate cancellation”
- “Hotel Cancelation”
- “Cancellation”
Request for Information Question:
- “Need assistance with customer agent”
- “Need assistance with cancelling a rental car”
- “Speak to a human”
Return/ Replace Question:
- “Change flight!”
- “Change the car rental Service”
- “Change hotel date”
Refund Question:
- “Refund”
- “Need refund and reimbursement of my out of pocket expenses related to my rental car”
- “Refund still due on insurance”
Payments and Charges Question:
- “Declined transaction”
- “Missing receipt”
- “I was charge $404 for my flight when the website said $287”
Product/ Service Question:
- “To book a car rental.”
- “Booking issue”
- “Cannot access flights”
Shipping and Delivery Question:
- “Order issue”
- “Auto reservation made through Priceline. Location empty lot. Did not want to be chargedI'm not”
- “Where is my receipt from my hotel stay this weekend”
Account Question:
- “About money taken out off my account”
- “Can’t log into account”
- “Cannot input my email to buy my ticket”
Cards Question:
- “Bad virtual card”
- “Declined card”
- “Card on file for priceline is being declined at the hotel”
Staff Question:
- “Customer service help”
- “Dissatisfied with service”
- “Customer service”
Website/ Application Question:
- “Thoughy i was booking motel by calling the ohone no on their website but i am very sick and need to camcel because they said i booked thru Priceline.”
- “Your site will not allow me to enter my email or phone number”
- “Your website not responding”
Employment Question:
- “Do your job”
- “Trying to get help on becoming a pipeline vip member”
- “To see if I could use my birth certificate and W2 form for a flight”
Other Question:
- “Book a riom”
- “Rental car reservation”
- “Move booking date up”
Compare Priceline Customer Service To
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Priceline