filters
state:
Show
city:
Show
product:
Show
Show

HORRIBLE experience! Would not use Priceline!

Was charged for 3 rooms that I booked online. We arrived at 1130pm at the Hotel and was told they had no rooms available. Priceline still charged me for all 3 rooms. I was told by customer service that the charge on my credut card would be cancelled. Almost a week later and have not been reimbursed.
1.0
Details
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1319994
Reply to reviews
I accidentally book a hotel on priceline. They quoted the same as the hotel did but when I saw the charges on my CC bill, They had added $ 47.00 to the total. When I tried to talk to them about it, The Non English speaking customer service guy kept telling me that all...
Read more
1.0
Walker, Minnesota
I didn't like
  • Staff
  • Staff website
  • Staff or website or price scam
#1319843
Reply to reviews
I will NEVER use Priceline again I attempted to book a room on July 28th 2018 for that night once I went and confirmed the room it stated the room was no longer available and that my card would not be charged. In fact that was a lie my card currently has a pending hold...
Read more
1.0
#1319317
Reply to reviews
Show

Don't deal with Priceline!!!. Crooks!!!

I made a hotel reservation. I had to cancel couple days before due to legitimate family reasons. The kept my $100. Would not give it back!!! Never again!! They are so crooked!!!
1.0
Details
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1319309
Reply to reviews
Show

PRICELINE deceiving offer

PRICELINE good deal, lower price was a deceiving advertisement. It was a rip off in my experience today 8/2/18. I was charged $90 by the airline for 2 small and light baggage. So the total price of the tickets increased tremendously. Will never book through PRICELINE. NOEMI Craib Sad Ninja
2.0
Details
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1319294
Reply to reviews
My husband's mother passed away so in an emergency he booked 8 flights to fly to KY to the funeral. In his haste, he entered my first name incorrectly. When we called back, we tried to get the name corrected and they would not budge, no matter how many supervisors were...
Read more
#1318312
Reply to reviews
Express deal stated 4-star hotel with one of the following hotels: Hyatt, Marriott, Kimpton, Hilton, or Westin. So, I booked. After I paid the hotel ended up being Casa Faena a small boutique hotel rated at 3 stars with no pool and poor ratings for service. I called...
Read more
1.4
I liked
  • Easy to book
I didn't like
  • Denied refund
  • Bait and switch
  • Refunds and returns policy
#1317162
Reply to reviews
I booked a hotel in Montana. At check out we were invoiced $664.12 but the credit card charge from Priceline was $748.00. When I called Priceline about this they said that was their profit mark up. $85.00??? I was told at the hotel we would have been given a better...
Read more
1.3
I liked
  • Complete dishonest business model
I didn't like
  • I did not like it
  • Unethical practices
  • Non cancellation and priceing
#1316900
Reply to reviews
Show

Priceline - Thieves

The worst experience I’ve ever had. They refused to refund me $3000 for a rental car reservation. They forced me to prepay and agree on it. Stay away from them
#1313260
Reply to reviews
I bought a round trip airline ticket from Priceline earlier today, and I did a little research for the lowest price, but wasn't too worried because they advertised their "Lowest Price Guarantee" which would refund me the difference if I found a cheaper price after my...
Read more
#1313057
Reply to reviews