State: Colorado Clear all filters (22 of 1222 reviews match)
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TERRIBLE!! TERRIBLE!! STAY AWAY!!! I HAVE BEEN TRYING TO GET HELP FROM THEM ABOUT AN ISSUE I HAD WITH MY HOTEL RESERVATION. THEY ARE JUST NOT HELPFUL AT ALL. THE FIRST LADY TOLD ME THEY WOULD GET BACK TO ME IN 3-5 DAYS. ITS BEEN WAYY MORE THAN THAT AND I HAVE TALKED TO...
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1.0
I didn't like
  • Condescending attitude
  • Not helpful
#1278235
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Most vendors are flexible when it comes to unavoidable situations, but not Priceline! I made a reservation with Doubletree Stapleton because that is where my party of five said they were staying. They picked me up at the airport at 10pm and we went to the Doubletree...
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1.0
I liked
  • Ease of booking
I didn't like
  • Case by case exceptions
  • Customer care
#916295
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Regency Hotel And Conference Center Sanitary Conditions Review

Regency hotel in Jackson Mississippi is the most disgusting hotel we have ever been to. Rooms smelled horrible. Roach in the room mouse droppings in bathroom wouldn't recommend this hotel to anyone
Carriage Club, Colorado
#848259
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We had purchase a hotel thru Priceline at the time the Dali Lama was having a presentation in Boulder. We purchase trip protection. The Dali Lama cancelled his trip because of illness. Priceline trip protection denied my claim because they said it was a personal...
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2.0
I didn't like
  • Trip protection
#784033
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I WILL NEVER USE PRICELINE AGAIN Beware, Priceline considers glorified motels to be 2-1/2 Star Hotels. When you click on the star rating and Priceline lists examples of hotels for that rating like Holiday Inn, Marriott, Hampton Inn you expect that quality when you are...
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Anonymous
Four Stars

Then don't use the service. Wow, that was easy.

1.0
Crestone, Colorado
I didn't like
  • Misrepresented the quality of the hotel they assigned me
#698754
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The worst customer service that I have encountered in decades. There was an error in my booking which resulted in a $25.00 overcharge. I called immediately so that I could resolve the problem, but was told that they could not help me. I would have been happy to do...
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Anonymous
Think Twice - Click Once

If the error in booking was your error, then it's your problem, own it. Take the extra time, review your order, then finalize your order. If you don't, it's not the fault of...

2.5
I didn't like
  • Fact that they increased my price
  • Completely unresponsive
  • Hotel priceline refused help
#694391
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I booked for an express deal for a hotel I. Panama City near PTY airport. They sent me a confirmation for a hotel 23 miles away with a lower star rating. Customer service will not refund or change the confirmation.I am now out close to $400.bthe agent kept ignoring...
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I didn't like
  • Did not receive refund
  • Poor phone service
  • Given the runaround
#600842
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7-20-13 I booked a 1-night stay, for 7-27-13, at La Quinta, Northglenn, CO, for my daughter and myself through Priceline. Reading that the room fee was nonrefundable, I paid $5 for "trip insurance". I did not see a link that posted a very short list of reasons for...
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#433066
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I haven't actually taken my vacation yet, and have found out that the prices are lower now than when I booked. I tried to call priceline to see if they would price match, but nope, only within 24 hrs. Which is crummy! So I'm paying $80 more for my 4 days in orlando...
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#406635
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Name your price reservation for 6 weeks in advance - all confirmed with Priceline and Advantage Car Rental (rental company not provided until after Priceline confirms acceptance). Upon arrival at airport Advantage says "we ran out of cars." Priceline then says oops,...
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#349369
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