Priceline Collective Complaints

Booked a hotel in Athens, Georgia, gave a few options, selected the cheapest and booked, only to find it had somehow added Athens, Alabama, which I accidentally added. Immediately contacted them; they would not refund due to the hotel and lied about contacting the hotel. The hotel said they would refund the provider if they were contacted by them.

I rented car from Priceline picked car up in Ontario airport car jeep compasses no hassle I returned on schedule date went inside Avis spoke with gentleman behind counter I. Told my name he looks in computer says I see car an license plate he asked were I left keys in consul were I found he said great all done enjoy your flight home next day I see price line billed the agreed amount so that tells me car was returned and transaction done 4 days Avis calls and says they have not received car. But i been billed transaction closed

Priceline has me put in how many people are staying and my kids ages, yet when I got to the hotel Priceline only said there was 2 people staying at the hotel not 5 like it was supposed to be. I payed extra for my kids to have tickets that should have been included with the stay if Priceline would have gotten the booking straight it wouldnt have happened.

Then I was on the phone with them for a long time and they said to send the pic of my credit card bill to them and all they did was send it to Mt Olympus and of course they said theres nothing they can do..because its Pricelines fault!!!

They were the one who didnt put the right amount of people staying, it happened at both Mt. Olympus and Land of Natura, cost me over $57 that shouldnt have ever been but its all because of Priceline they say to put whos all staying in the room but it does no good because they will just put 2 people stay.

Priceline Represented a hotel that was filthy and deplorable and they will not give us our money back according to their policy???

We literally walked in and walked out.

Told the manager why we were leaving took photos and complained to Priceline.

They practice POOR customer service, told us if we cancelled the day before the world have refunded our money but how could we? We did not know of the conditions until the day we arrived.