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Priceline Room Booking Review

Priceline booked my hotel in my preferred currency (CAD) and Li and behold the confirmation email showed it switched to USD. A serious error and switch. Customer service was useless. I cancelled. Be careful.
#832302
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this outfit is not worth my time contacted some abbey dude on the chat for help but got terrible assistance I am happy to say I didn't book and will now never book using priceline. she/he COULDNT tell me how to use their own website to make a hotel booking in Canada...
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1.0
Mount Royal University, Alberta
#798680
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Here is a chat with Priceline customer service: Peter: Hi, David! Thanks for choosing to chat with us today. How may I help you?David : Hi. I am very disappointed with your serviceDavid : I just got off the phone with your customer service. there is nothing they can...
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Anonymous
Anonymous

Perhaps next time you'll take the time to read and understand the terms and conditions of a legally binding contract BEFORE entering it. It's really not that difficult.

1.0
#687487
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Tried to give priceline a shot. But after hitting the submit button, only to realize I had no further options. What if I didn't want a cattle run all over the United States and wanted only non-stop. If I had known, I could have found those routes WITHOUT priceline. ...
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Anonymous
JrOrlando

So you put down the wrong name and are then upset with them? Tickets are non-transferable. There is probably some procedure, but it may well be that you need to start with th...

1.3
I didn't like
  • Did not receive refund
  • Horrible customer service
#601692
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I bought a room throught the express of priceline on June 24. It show me that I can choose how many beds in the beginning. But even thought I all finished my payment. It still didn't tell me how many beds. At the end I know the hotel is Rodeway Inn Oceanside LA. So I...
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#503161
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the booking and flexibility of booking a car is incredibly poor. If anything changes and days are unused, they will just keep the money even though they don't have to pay the rental car company for the unused days. they won't even issue any type of partial credit or...
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#432943
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I booked a rental car on Priceline, for Fox car rental in Los Cabos Mexico. On Priceline's site, they offer you insurance for $11/day. I agreed and bought it. When I picked up the car from Fox car rentals, they said that I had to buy their insurance for $12/day. I...
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#303278
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After spending over 3 hours on the phone with Priceline I am still empty handed. I rented a car ($340). Clicked the button offering the $3 per day for an upgrade ($3 x $10 = $55 somehow) and was charged three transactions for $340 + $55 + $395 = $790. Repeatedly...
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Anonymous
Liam

Thats displayd on the terms and conditions when you make your upgrade, or if you even go to the help link and search how they charge for upgrades you will see this: When you...

#282321
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I did not realize that Price line charged my credit card in advance (which I would never do)I thought I was using my credit card to simply book the room which I think is the normal course of business. I was also charged by the hotel in error and the hotel charged me...
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Anonymous
Joey M

Price line is the worst, but in this case they did not do anything suspect. Third party travel agencies charge hotels commissions to book rooms for them, so the rate you saw w...

#235169
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