Priceline
Reviews and Complaints
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Verified Reviewer | Salina, KansasCancel room at buget inn express Bismarck, S. Dakota
Book a room the hotel was nasty . I asked for a cleaner room and hotel said no
User's recommendation: Venus of the paste that I chose my mistake there mistake because they treat their customers like they don’t exist only about the money
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Verified Reviewer | Jonesboro, ArkansasTicket
Hi
I am really very frustrated I called the priceline customer service and I bought the ticket by phone which from New York to Bangkok then from Bangkok to Cairo as multiple destination. He asked me to pay $ 509 I I used my credit with Turkish airline and I provided my credit card by phone to pay $509 after I closed the call between me and him I received the ticket by email which from New York to Bangkok only I did not see the Cairo line and also I received the email for exchange the price from $509 to $770 Im really very frustrated and do not know why he did that to me and when I called priceline to solve my the problem they asked me to pay more to change the ticked and they do not want to return my money.
I cannot believe how people work in priceline I called many times and their no response. They treated me very bad by phone.
I have already reported my bank and still have not put any disputed.
Trip #475-***-***-**
Name: Mohamed Milad
travel date: May 10
Destination: Turkey
Preferred solution: Full refund
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Verified Reviewer | Ardmore, OklahomaChange reservation
This hotel was sold to me by false advertising
- No truth
Preferred solution: Full refund
User's recommendation: Stop lying on line (fake news)
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mountainburg, ArkansasWe went to Branson in 5/15 to Rodeway Inn for 2 nights. $126.40 and on 5/12 we got a Bill for $145.96.
Preferred solution: Price reduction
User's recommendation: Don't use Priceline!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Desoto, TexasLa Quinta Inn & Suites by Wyndham Fort Worth West - I-30 2-star hotel 7310 Calmont Ave, Fort Worth, TX 76116•(817) 244-****
I used affirm for the first time yesterday to purchase a 2 day stay which I was denied service. This issue of discrimination in 2022 is ridiculous.
The owner called me from an unknown # stating that I'm not welcome and they have canceled my stay.
I've called Priceline, the BBB, and Corporate of La Quinta to get help concerning this matter. The rep repeatedly said I had no reservation and it wasnt until 10:30 after trying to reach priceline that I called back and she states she saw the reservation but her and the owner canceled it.
I would like the entirety of the money return to affirm and I will not be using La Quinta for my hotel stay needs.
contact # 469-254-****
Customer Erica Wesley
User's recommendation: Use at your own risk
Problem with booking
Preferred solution: Let the company propose a solution
User's recommendation: Do not use this company .
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Homerville, GeorgiaReservations
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint for the worst customer service & experience booking a trip ever
Trip 445********. I had been trying to verify my return flight with JetBlue with my confirmation number on their website.
It said no information found, so I emailed them last week. They got back to me & confirmed that I didnt have a flight booked with them.
After nearly an hour on the phone with your agents, I discovered that my flight was canceled back in January. Apparently no one was able to reach me so you sent an email. It went to my spam and I did not receive it there was no message left on my voicemail.
Here it is two weeks before my trip and I have no return flight. And, my itinerary still said the flight information that was originally booked. It did not say canceled until today when I spoke with an agent and after trying to book another flight the only alternative was to give us a refund. Then and only then does my itineraries say that that flight is canceled.
If I had not followed up on this, I would have been stuck in Mexico with no trip home. I cannot believe that your people wouldnt continue to call or reach out some other way like through mail. Furthermore, there is absolutely no reason that my itinerary should have still had all of the flight information for a canceled flight. I have spent hours on the phone, I want someone From customer service to call me back.
I booked a return flight home through priceline today because you have to give me a refund through my original payment. But, I will never never never never never use priceline again and I will tell everyone I know.
Preferred solution: Price reduction
User's recommendation: JUST DON’T
Unauthorized charges on my account and they seemed'very vdisinteresred in helping me
First off, when they answer the phone I can tell because it is blatantly obvious they are remote workers that have been hired to deal with situations that arise ...from home. Complete with screaming toddler in the background while the representative sounds like they just stepped off the set of daze and confused.
And then partied with Cheech and Chong. Very detached and incoherent. They couldn't have hired anyone more withdrawn and in desperate need of a personality. To quote Sy Robinson......they should RUN to local Walmart and buy ANYTHING.
Also couldn't have hand picked anyone with less interest than the two I had the pleasure of meeting and then calling every person I know or have at least met. I will not be using them anytime soon. Ever again.
All this on top of the fact that they always have and always will apparently showed us their low prices that they display in big , bold type. Only to hook you in.
And then no matter what kind of discount it is advertising.....their taxes are outrageous and ridiculous and also predictable. Tacking on at LEAST probably 20, more like $25 in additional fees. A petty, skewed portrait of who they are and what they are made of.
I clearly see and hear the two cartoon fellas that snicker and have valley girl accents on their sale patches...thanks for letting me *** and hearing her babies just to confirm and it works. Let's go.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Wichita, KansasFraudulent booking on my debit card
User's recommendation: CUSTOMERS BE WARE!!!!
They are scam artist.
How do I apply a discount?
Preferred solution: Price reduction
Absolutely aweful customer service. There wasn’t a real person to help me out
- Failure to disclose and resolve
Preferred solution: Full refund
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