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Priceline - Need to cancel reservation

I will need to cancel both my reservation (car/hotel) due to unable to go on on the trip. Recommend by my doctor I am not/should not be exposed to large groups of people exposed to coronavirus due to my health condition (Lupus) as well as expecting my first child.
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ID
#1821672 Review #1821672 is a subjective opinion of poster.
Pros
  • Low prices
Loss
$531
Preferred solution
Full refund

Priceline - Change reservation

Was told to call back 72 hours before travel
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ID
#1821669 Review #1821669 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Priceline - I need a refund because this specific stay does not take my chime card

This hotel is great but I'm having trouble today I BOOKED ON PRICELINE FOR THIS HOTEL AND I CAME TO CHECK IN AND THE LADY AT THE FRONT DESK SAYS THIS CERTAIN HOTEL DOES NOT ACCEPT MY CHIME CARD BUT THE PAYMENT WENT THROUGH.
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ID
#1821637 Review #1821637 is a subjective opinion of poster.

Priceline - Cancellation

Depends on how this is resolved I want to cancel my room. Hold time is an hour
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ID
#1821596 Review #1821596 is a subjective opinion of poster.
Location
Roselle, Illinois

Priceline - Payments

I need to know why priceline withdrew money from my account for a cancellation that happened on 3/8/2020.
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ID
#1821585 Review #1821585 is a subjective opinion of poster.
Product
Priceline Website
Loss
$315
Preferred solution
Full refund

Priceline - The don’t answer the phone

1.0
Details
I try to cancel my reservation and they dont take the phone
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ID
#1821518 Review #1821518 is a subjective opinion of poster.
Service
Priceline Room Booking
Pros
  • Cheap but cheap comes with a price
Loss
$286
Preferred solution
Full refund

Priceline - Need to book flight

I don’t know I need to book a flight and is not letting me
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ID
#1821488 Review #1821488 is a subjective opinion of poster.
Product
Priceline Website
Preferred solution
Help book my flight

Priceline - Need change name on booking

I put my middle name as first name on ticket, not matching passport.
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ID
#1821331 Review #1821331 is a subjective opinion of poster.
Product
Priceline Website
Preferred solution
Let the company propose a solution
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Priceline - No update on cancellation and itinerary number doesnt exist.

1.0
Details
Priceline - No update on cancellation and itinerary number doesnt exist.
Priceline - No update on cancellation and itinerary number doesnt exist.

Update by user Mar 12

I love how when I call their phone system they tell me my phone number and itinerary doesn't exist but clearly the system still has it on file if their virtual agent can identify it.

Update by user Mar 12

Instead of leaving me on hold they transferred me to the hotel representative when they were suppose to be the one who talked to them. They clearly don't know what they are doing.

Original review posted by user Mar 12

Hell no. March 11, 2020 another case of Covid19 was found in Las Vegas so I called Priceline to cancel and get my money back but they kept giving excuses of why they couldn't get through to the hotel or the hotel doesn't have my email address? Why does that matter if I have the reservation number? Anyways they said I would be put in high priority for my issue to be dealt with and I feel completely scammed because I called MGM Grand and turns out they still are expecting me and Priceline has not given me any kind of update and I can't even get through because my itinerary number is no longer valid. I am expecting a full refund from Priceline considering that the hotel allows bookings before April 30, 2020 to receive their money back if they choose to cancel.
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ID
#1821317 Review #1821317 is a subjective opinion of poster.
Service
Priceline Vacation Package Booking
Pros
  • Cheap but cheap comes with a price
Cons
  • Customer service is horrible
  • No communication
  • No getting back to their customers
Loss
$648
Preferred solution
Full refund

Priceline - Cancellation

I canceled a hotel for bad service and you said I could cancel it and they would return my money.. so please call me 915 408 2050
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ID
#1821307 Review #1821307 is a subjective opinion of poster.
Preferred solution
Full refund