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Priceline - Charge for canceling hotel reservations

1.0
Details
I was charged $500.00 for canceling a hotel reservation. Due to the state of emergency in America cancelations are now frequent and unavoidable. So what kind of company are you?
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ID
#1823955 Review #1823955 is a subjective opinion of poster.
Service
Priceline Room Booking
Pros
  • I have no pros at this time
Cons
  • Cost for canceling
Loss
$500
Preferred solution
Full refund

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Verified Reviewer

Priceline - They won’t refund and the hotel will

1.0
Details
Don’t use Priceline or any other intermediate Travel cancelled, hotel claims they would refund the charges, can't get Priceline to recognize trip number which they provided
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ID
#1822656 Review #1822656 is a subjective opinion of poster.
Service
Priceline Room Booking
Pros
  • Much availability if choices
Cons
  • Jack up the price for certain users
  • Rating not as described
  • Policy
Loss
$470
Preferred solution
Full refund

Priceline - Need to cancel hotel

I booked a 2 hotel rooms last month for March 12,2020- March 15,2020 but because of the virus closing down everything I had to leave the state of California and I didnt even stay at the hotel so I want a refund. The hotel was clean and they they were amazing but with this whole virus I dont feel safe to stay there since they close all theme parks.
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ID
#1822571 Review #1822571 is a subjective opinion of poster.
Service
Priceline Room Booking
Loss
$1
Preferred solution
Full refund

Priceline - Review my book trip

2.0
Details
Be available I been trying to contact customer service about my trip and there is not correct number or no one to answer this is very disappointing how you can be available to collect or sale tickets and you’re not available to answering customer concerns
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ID
#1822550 Review #1822550 is a subjective opinion of poster.
Location
Fort Collins, Colorado

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Verified Reviewer

Priceline - Cancel hotel and rental car

1.0
Details
Answer your phone Can get and answer. Phone keep hanging up before it transferred
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ID
#1822234 Review #1822234 is a subjective opinion of poster.
Preferred solution
Full refund

Priceline - You’re customer service is by far the most horrendous. No words for it. No excuses. You people are ridiculous

They suck Called to cancel and they said 4 hours. Stayed up to cancel. No call. Called back hours later and they then said 12 hour wait. You *** better give every penny back. My attorney is already on the horn. I demand a resolution immediately.
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ID
#1822193 Review #1822193 is a subjective opinion of poster.
Preferred solution
Full refund

Priceline - Cancellation

1.0
Details
Priceline is the biggest joke! I highly suggest you go somewhere else!!!!!! Nobody answers the damn phone. I want full refund! Somebody better call me within the next hour! I cant travel to my destination because of the Coronavirus!
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ID
#1822180 Review #1822180 is a subjective opinion of poster.
Cons
  • Unwilling to accommodate unforeseen circumstances
  • Not helpful until i asked for a supervisor
Preferred solution
Full refund

Priceline - Being pass to pissed off never getting a real person

Get Priceline to ditch pissed off clients Im pissed off with Priceline for using pissed off, its securing an increasingly pissed off clients
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ID
#1822004 Review #1822004 is a subjective opinion of poster.
Location
Wichita, Kansas

Priceline - Rental car charge issue

1.0
Details
When transfer to member associate call cuts off I need a car sooner
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ID
#1821911 Review #1821911 is a subjective opinion of poster.
Cons
  • Poor phone service
Preferred solution
Need a car sooner cannot speak to anyone tried calling for over 5 hours today

Priceline - Stole my cash

Yuck I called,I cancelled my hotel and car. I spoke with an employee . He said he cancelled my reservation and a full refund would be granted!! He cancelled my hotel and car and didn't refund me anything! I will ask an attorney . The conversation was recorded.
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ID
#1821741 Review #1821741 is a subjective opinion of poster.
Pros
  • Cheap but cheap comes with a price
  • Fraud
Cons
  • Bait and switch
Loss
$650
Preferred solution
Full refund